Parts Coordinator

Morris Midwest; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive starting salary

Comprehensive health benefits

401(k) retirement plan

Tuition reimbursement

Employee appreciation events

Employee Assistance Program

Job summary

Morris Midwest in Milwaukee is seeking a Parts Coordinator to manage customer service related to parts research and order processing. Responsibilities include entering orders, managing shipments, and ensuring customer satisfaction. Ideal candidates will have strong interpersonal skills, proficiency in Microsoft Suite, and a commitment to detail. This role offers competitive health benefits, vacation time, and other perks, contributing to a supportive work environment.

Qualifications

• Background in customer service and problem resolution.
• Ability to prioritize tasks while maintaining attention to detail.
• Familiarity with the machine tool industry is a plus.

Responsibilities

• Provide customer service regarding parts research and order entry.
• Process and track customer orders through various channels.
• Manage picking, packaging, and shipping of orders.

Skills

Customer service experience

Strong interpersonal skills

Time management

Attention to detail

Proficiency in Microsoft Suite

Job description

Overview

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris Midwest WI & IL, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and detailed Parts Coordinator. This role will provide exciting opportunities to work for a multifaceted company in a fast-paced, growing industry. Morris Midwest is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America.

Summary of Responsibility

The Parts Coordinator will provide the highest level of service to our customers regarding parts research, order entry and tracking shipments. This person will take customers’ parts quotations and orders via phone, email or through the website portal.

What You Will Contribute

• Researching part requirements and confirming to equipment bill of materials
• Acquiring appropriate quotations from various suppliers and offer formal quotation to customer
• Entering orders in our database and tracking for customer reporting
• Providing back up phone support for Parts Coordinators
• Picking, packaging, and shipping of any outgoing orders, including accurate required documentation
• Possessing and maintaining a basic knowledge of machine tool industry and a specific product line represented by the company
• Show ability to multi-task with several orders and/or quotations daily
• Performing general day-to-day office duties

Qualifications & Competencies

The successful Parts Coordinator will have a background in customer service and a desire for problem resolution. This team-player must have strong interpersonal skills, good time management, and the ability to prioritize while maintaining attention to detail. The candidate must be proficient in Microsoft Suite programs, including word processing, spreadsheets, and other related business programs.

What’s in it for You

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Week's Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and Physical Requirements

The physical demands and characteristics of the work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong hand–eye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Milwaukee, WI

Requisition ID #:1498B