Parts Coordinator

True2Form Collision Repair Centers, LLC; Mentor (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

PTO plans

Paid parental leave

Paid holidays

Insurance from day 1

401(k) with company match

Disability & life insurance

Continuing education opportunities

Safety glasses provided annually

Uniform stipend

Voluntary daily pay

Job summary

Gerber Collision & Glass in Mentor, OH is seeking a Parts Coordinator responsible for ordering, receiving, storing, and dispatching parts for repair orders to ensure a seamless customer experience.

You will verify accuracy of parts, manage inventories, and coordinate with vendors to meet production schedules while maintaining quality and profitability.

Qualifications

• High school diploma or equivalent required.
• 1–3+ years of automotive parts experience; auto body parts a bonus.
• Customer-service oriented with strong organization and prioritization.
• I-Car registration in progress toward Gold Class certification.

Responsibilities

• Maintain WOW (Wow Operating Way) plan execution.
• Communicate all customer requests to appropriate team members.
• Order and receive parts via MIS, ensuring quality, correctness and quantity.
• Ensure timely parts distribution to the shop per production schedule.
• Enter all parts invoices into the MIS.
• Label and track parts by the RO number and store with vehicle/scheduled repairs.
• Notify team of Parts Price Changes (PPI).
• Order and receive supplemental parts in the MIS, monitor performance of parts.

Skills

Effective communication

Attention to detail

Multi-tasking

Organizational skills

Team collaboration

Customer service

Parts knowledge

Education

High School Diploma or equivalent

I-Car Registered

Gold Class in progress

Tools

Summit MIS

Repair Centre MIS

Mitchell

Audatex

Car-part

Progi

APU

LKQ

Job description

Company

Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success?

Our Commitment

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description

The Parts Coordinator’s primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer’s experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs;
• Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
• I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System: Summit, Repair Centre
• Working Knowledge of: Mitchell, Audatex
• Parts sourcing: Car-part, Progi, APU, LKQ
• B2B Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals

Other duties as assigned

Other duties as assigned

Other Requirements

• Frequently required to bend, crouch, reach, handle tools
• Lift in excess of 50 lbs. of materials
• Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details

Hourly $16 - $22 At The Boyd Group, we put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.