Parts Coordinator

Gerber Collision & Glass; Gresham (OR); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

PTO

Paid parental leave

Medical insurance

401(k)

Short-term disability

Life insurance

Continuing education

Safety glasses

Job summary

Gerber Collision & Glass is seeking a Parts Coordinator to provide an exceptional customer experience while ordering, receiving, storing and dispatching parts for repair orders. You will verify parts accuracy and keep production schedules on track.

The role requires 1-3+ years of automotive parts experience, strong organization, and proficiency with MIS and parts databases. This on-site position offers a competitive hourly rate, benefits, and opportunities to grow within a nationwide collision

Qualifications

• High School Diploma or equivalent.
• 1-3+ years of experience working with automotive parts (auto body parts a bonus).
• Customer Service Oriented with strong organizational ability and problem-solving skills.
• I-CAR Registered (working towards Gold Class certification).

Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests to appropriate team members.
• Work with vendors to order and receive all parts per repair orders, ensuring quality and accuracy.
• Ensure timely parts distribution to the shop in line with production schedule.
• Enter all parts invoices into the MIS and reconcile invoices.

Skills

Customer service

Attention to detail

Multitasking

Written and verbal communication

Education

High School Diploma

I-CAR Registered

Tools

Summit MIS

Repair Centre MIS

Mitchell

Audatex

Car-part

Progi

LKQ

Job description

Company

Gerber Collision & Glass Great Teams Dont Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.

Our Commitment

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description

The Parts Coordinator's primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs.

Key Job Responsibilities

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Communicate all customer requests and needs to appropriate team members.
• Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop.
• Ensure timely parts distribution to the shop in accordance with the production schedule.
• Enter all parts invoices into the recommended Management Information System (MIS).
• Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members.
• Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors.
• Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report).
• Ensure invoices and credit memos are posted and filed/scanned in a timely manner.
• Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins.

Education and/or Experience Required

• High School Diploma or equivalent
• 1-3+ years of experience working with automotive parts (auto body parts is a bonus)
• Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations
• I-Car Registered (working towards Gold Class certification)

Required Skills/Abilities

• Communicate effectively, both verbally and in writing
• Strong attention to detail and a high degree of accuracy.
• Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
• Working knowledge of vehicle repairs practices
• Management Information System: Summit, Repair Centre
• Working Knowledge of: Mitchell, Audatex
• Parts sourcing: Car-part, Progi, APU, LKQ
• B2B
• Solid problem-solving abilities
• Above average computer proficiency
• Above average organizational skills
• Ability to keep up and succeed in a fast-paced working environment
• Ability to work well with others and achieve common goals

Other Requirements

• Other duties as assigned
• Frequently required to bend, crouch, reach, handle tools
• Lift in excess of 50 lbs. of materials

Benefits

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annuallyAnnual Voluntary Uniform Stipend Voluntary Daily Pay option available

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement

At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details

$18 - 25 / Hour Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives. At The Boyd Group, we put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.