Parts Coordinator

The Manitowoc Company; Aiken (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

401(k) from day one

Tuition reimbursement

Vacation & holidays

Parental leave

Professional development

Job summary

MGX Equipment Services in Aiken, SC is seeking a Parts Coordinator to identify, locate and obtain parts to meet customer needs. This role reports to the Parts Manager and supports both internal and external customers in a fast-paced environment.

Key duties include maintaining inventory controls, researching and ordering parts, answering quotes by phone and email, and ensuring accurate documentation. Travel is minimal and forklift operation may be required.

Qualifications

• High School Diploma or GED required with 2+ years in Parts or Service.
• Experience in heavy equipment or construction preferred.
• Forklift operation proficiency is required.
• Proficient in Microsoft Office products.
• Excellent communication and organizational skills with a customer focus.

Responsibilities

• Maintain inventory control.
• Research and order parts for customers.
• Provide exceptional customer service to internal and external customers.
• Manage phone and email quotes and diagrams for customers.
• Perform other duties as assigned.

Skills

Inventory management

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

As a Parts Coordinator, you'll be responsible for identifying, locating and obtaining parts in order to meet customer's needs

This position will be located at the Aiken, SC branch for MGX Equipment Services and report to the Parts Manager.

Essential Job Functions

• Maintain inventory control.


• Research and order parts for customers.


• Provides exceptional customer service to both internal and external customers.


• Provides phone and email correspondence to customers regarding quotes and diagrams.


• Other duties as assigned.

Job Requirements

• High School Diploma or GED with a minimum of two (2) years of experience within a Parts or Service department.


• Experience in the heavy equipment or construction industry preferred.


• Must be able to operate a forklift.


• Must be proficient in Microsoft Office products.


• Must have excellent communication and organizational skills with a customer/client focus.


• Ability to multi-task and problem-solve.


• Knowledge of Hydraulic cranes, crawler cranes, and hydraulic crawler cranes.


• Travel may be required 5% of the time or less.

Health & Safety Requirements

• Perform job functions in a safe manner.


• Wear all Personal Protective Equipment (P.P.E.) required by Company policy for the job being performed.


• Know and follow established job specific and facility wide safety and health procedures and rules.


• Actively participate in safety and health training and demonstrate competency based on training received.


• Bring safety and health issues, unsafe acts, and safety suggestions to management's attention or correct those you can.

Benefits

• Competitive total rewards package including benefits and 401(k) beginning day one of employment


• Continuing education and training opportunities, tuition reimbursement for those who qualify


• Vacation and Holiday pay


• Paid Parental Leave


• And Much More!

Working Conditions

This is a full-time position with typical 1st shift hours. Overtime and weekend work may be possible based on business conditions.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position will be located in both an office and warehouse environment, with considerable exposure to elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.

While performing the duties of this job, the employees is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and/or moving of up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color and peripheral vision, depth perception and ability to adjust focus.