Parts Back Counter Specialist

THE COLLECTION; Miami (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading luxury automotive dealership in Miami seeks a Parts Back Counter Specialist to enhance service operations. The role involves sourcing and managing parts efficiently to ensure a high-quality customer service experience. The ideal candidate will bring strong organizational and communication skills to this dynamic team, fostering excellence in our luxurious automotive environment.

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan with employer match

Flexible Paid Time Off (PTO)

Paid holidays

Birthday Off

Closed Sundays

Qualifications

• Previous experience in automotive parts or inventory management.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

Responsibilities

• Accurately process parts orders and maintain organized storage.
• Assist tracking inventory of specialized parts and respond to inquiries.
• Collaborate with the parts manager to resolve discrepancies.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Education

Experience in automotive parts management

Tools

Parts management software

Job description

Position Overview:

The Parts Back Counter Specialist plays a crucial role in ensuring that our service department operates with the precision and excellence that defines Miami’s luxury automotive scene. In this role, you will be the key liaison between the service team and the parts department, ensuring that all necessary parts are efficiently sourced and delivered to maintain our fleet of luxury vehicles. This position demands a keen eye for detail, a commitment to outstanding customer service, and the ability to thrive in a fast-paced, high-end environment.

Key Responsibilities:

• Accurately process parts orders from the service department, ensuring timely delivery and proper documentation.
• Maintain organized and efficient parts storage, adhering to the dealership’s standards for inventory management.
• Assist with the tracking and inventory of high-value and specialized parts, ensuring availability and minimizing downtime for vehicle service.
• Provide exceptional service to our internal customers by responding promptly and professionally to parts inquiries.
• Collaborate with the parts manager to identify and resolve any inventory discrepancies or supply chain issues.
• Stay updated on new product offerings and maintain knowledge of current luxury automotive parts trends.
• Support the overall flow of the dealership by assisting in other areas as needed, including receiving and stocking parts shipments.

Qualifications:

• Previous experience in automotive parts or inventory management, preferably within a luxury or high-end automotive dealership.
• Strong organizational skills and attention to detail.
• Proficient in parts management software and comfortable using modern technology.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a dynamic team.

Physical Requirements:

• Must be able to lift and carry heavy items, up to 50 lbs, regularly.
• Ability to stand, walk, and move throughout the parts and service areas for extended periods.
• Comfortable with bending, stooping, and reaching to access parts and inventory.
• Must be able to operate forklifts and other warehouse equipment safely and effectively.

Working Conditions:

• The position is primarily based in a dealership environment, with exposure to both the service area and parts warehouse.
• The work environment can vary from a climate-controlled office to a busy parts warehouse, which may involve exposure to dust, noise, and fluctuating temperatures.
• This role may require extended hours, including some evenings and weekends, to meet the demands of our luxury clientele and service schedules.
• The Parts Back Counter Specialist will regularly interact with other dealership staff, including service technicians, managers, and sales teams, requiring strong interpersonal skills and a collaborative spirit.

At THE COLLECTION, we elevate the luxury automotive experience with unparalleled professional service that distinguishes use from the ordinary. Our team members are the cornerstone of our success, driving our commitment to delivering the best for our discerning clientele. THE COLLECTION is far from your typical dealership; we are an elite, dynamic team dedicated to excellence, and we are eager to expend our ranks with passionate, driven individuals. If you're excited about joining a fast-paced, high-reward industry, you've found your place. At THE COLLECTION, the possibilities for growth are as limitless as our ambition!

Benefits Overview:

We value our team members and strive to offer a comprehensive benefits package to support your well-being and work-life balance. Our benefits include:

• Medical, Dental, and Vision Insurance
• Supplemental Benefits:Access to additional benefits such as accident insurance, critical illness insurance, and more.
• 401(k) Plan:Generous employer match and a range of investment options to help you plan for retirement.
• Paid Time Off (PTO):Flexible PTO to use for personal time, or illness.
• Vacation:Paid vacation days to recharge and enjoy time away from work.
• Holidays:Paid holidays to celebrate with family and friends.
• Birthday Off:A paid day off to celebrate your special day.
• Closed Sundays:Enjoy a day off every Sunday for work-life balance.
• And Much, Much More:Additional perks and benefits to enhance your overall employee experience.

If you have any questions about our benefits or need more information, please reach out to our HR department.

We are an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. We encourage applications from all qualified individuals, including those from historically underrepresented groups.

We are dedicated to providing a workplace that is free from harassment, discrimination, and retaliation. We value and promote a work environment that supports and rewards diverse perspectives, experiences, and ideas.