Parts Advisor

Tesla; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading electric vehicle manufacturer is seeking a Parts Advisor in Houston, Texas. You will play a crucial role in service operations by providing parts support to technicians and customers. Ideal candidates possess excellent communication and organizational skills, thrive in a team environment, and meet the physical demands of the job. With competitive pay and benefits from day one, this is a great opportunity to join an innovative team.

Benefits

Healthcare and dental benefits

401(k) with employer match

Employee stock purchase plans

Paid time off

Employee discounts

Qualifications

• Energetic, highly organized, and hard working.
• Ability to thrive in a team-based environment.
• Must effectively communicate in English.
• Able to perform repetitious duties and lift up to 25 lbs.

Responsibilities

• Source parts from Distribution Centers for service appointments.
• Monitor inventory and communicate updates with team.
• Review appointments and prepare documentation.
• Process warranty part shipments for quality assurance.
• Inspect and manage stock and special-order parts.

Skills

Excellent communication skills

Team-based environment

Ability to handle multiple priorities

Proficient in MS Office

Valid driver's license

Job description

Join to apply for the Parts Advisor role at Tesla

Join to apply for the Parts Advisor role at Tesla

What To Expect
At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy.

As a Parts Advisor, you will provide critical parts support to the service center; liaise with other departments, as well as focusing on the continuous development of your skills. We’ve created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers.

To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for the brand and the ability to thrive in a team environment.

What You'll Do

Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments

Monitor inventory within the parts system, communicate parts updates and availability with relevant team members

Review upcoming appointments and ensure they are properly prepared and documented in our system

Prepare internal orders for shipment to other service center locations

Process and return warranty part shipments for quality assurance including handling hazardous materials and high-voltage batteries

Systematically receive, inspect, and put away stock and special-order parts

Escalate parts issues from internal or external suppliers in collaboration with Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements

Pick up and transport parts using van or forklift, engaging third parties when necessary

What You'll Bring

Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

Ability to thrive in a team-based environment and achieve common goals

Effectively handle multiple priorities, organize workload, and meet deadlines

Able to communicate, read, and write effectively in the English language on all levels. Proficient in MS Office

Valid driver's license required and ability to obtain appropriate state licensing, where applicable

Ability to perform repetitious duties including: regularly lift up to 25 lbs., sit, bend and stand for long periods of time

Specific vision abilities required include: ability to identify parts, operate systems, and identify potential safety hazards in the parts department

Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing, Renewable Energy Semiconductor Manufacturing, and Utilities

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