Parts Advisor

Motor Coach Industries:; Hayward (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Benefits from day one

401(k) with employer match

Health, dental, and vision coverage

Company HSA contribution

Paid holidays

Paid time off

Job summary

Motor Coach Industries (MCI) is seeking a Parts Advisor to oversee daily operations of the Parts Department and support technicians and retail customers. The role focuses on inventory control, vendor management, and ensuring accurate stocking levels to meet service and sales goals.

The ideal candidate has a high school diploma and 2–3 years of supervisory experience along with 2+ years in parts distribution, with a commitment to efficient processes and customer service excellence.

Qualifications

• High School Diploma required.
• 2–3 years supervisory/managerial experience.
• 2+ years parts distribution experience.

Responsibilities

• Manage, direct, and supervise the daily activities of the Parts Department.
• Maintain accurate inventory levels and order parts to support technicians and customers.
• Develop, monitor and maintain relationships with parts vendors.
• Ensure minimum and maximum stocking levels are set for all parts.
• Keep shop supplies adequately stocked for repair areas and maintain organized parts rooms/warehouse.
• Complete daily, weekly, and monthly Parts Department activity reporting.

Skills

Supervisory experience

Parts distribution

Inventory management

Vendor relationship management

Education

High School Diploma

Job description

MCI is North America's public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE and MCI D45 CRT LE CHARGE. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry's only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.

POSITION SUMMARY

Reporting to the Service Center Manager, the Parts Advisor will be successfully managing the daily operations of the parts department by monitoring parts stock ordering and ensuring adequate inventory levels are met to support the financial and fill rate goals of the organization.

WHAT YOU WILL DO:

• Manage, control and direct the activities of Parts Department supporting Technicians and retail customers
• Ensure compliance with all company policy and procedures
• Develop, monitor and maintain relationships with parts vendors
• Ensure all parts stocked have accurate minimum and maximum stocking levels established
• Ensure all shop supplies are up to date with proper quantities for general repair and heavy repair areas
• Ensure the parts room and parts warehouse areas are clean and organized at all times
• Complete all required daily, weekly and monthly Parts Department activity reporting
• Warranty parts retention and shipping
• Print warranty parts report in CCS
• Cycle counts weekly and 7's report for cores weekly
• Check next day orders for QAS meetings
• Check shop turn over report and participate in daily shop turn over meeting with Service Team
• Process invoices for payment daily as needed
• Update daily sales OTC sheet ( update QAS )
• Review all open purchase orders weekly print credit card report
• Parts need to be delivered to work stations as directed by the Shop Supervisor
• Direct and participate in all QAS meetings.

WHAT YOU NEED TO BE SUCCESSFUL:

• High School Diploma
• Minimum of 2-3 years supervisory/managerial experience
• Minimum of 2 years parts distribution experience

WHY JOIN OUR TEAM:

• Benefits starting day one of employment!
• Competitive Wages
• Comprehensive Benefits Package: Eligible for benefits on the first day of employment, including:
  • 401(k) with employer match
  • Health, dental, and vision coverage
  • Basic dental option with a $0 paycheck contribution available
  • Vision plan with $0 paycheck contribution
  • Company HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
  • Company-paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Voluntary benefits including critical illness, hospital indemnity, and accident insurance.
  • Paid holidays
  • Paid time off
• Modern Work Environment: Work in clean, state-of-the-art facilities with the latest tools and technologies.
• Career Growth: Ongoing training and development through a variety of initiatives, with tuition subsidies for external courses to support your professional advancement.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.