Parts Advisor

MCI limited; Hayward (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, and vision coverage

Paid holidays

Paid time off

Life insurance

Tuition subsidies for external courses

Job summary

MCI is seeking a Parts Advisor to oversee daily operations of the parts department in support of technicians and retail customers. You will manage stock levels, coordinate with vendors, and ensure accurate inventory to meet department goals.

Reporting to the Service Center Manager, this role requires hands-on leadership, attention to policy, and ability to streamline parts processes across daily activities and reporting requirements.

Qualifications

• High School Diploma.
• 2-3 years supervisory/managerial experience.
• Minimum 2 years parts distribution experience.

Responsibilities

• Manage, control and direct the activities of Parts Department supporting Technicians and retail customers.
• Ensure compliance with all company policy and procedures.
• Develop, monitor and maintain relationships with parts vendors.
• Ensure all parts stocked have accurate minimum and maximum stocking levels established.
• Print warranty parts report in CCS and participate in daily shop turnover meetings.

Skills

Supervisory experience

Parts distribution

Vendor management

Education

High School Diploma

Tools

Inventory systems

Job description

MCI is North America’s public and private market motor coach leader. Products include the luxury J-Series (an industry best-seller for over a decade), the workhorse D-Series, and the brand new zero-emission luxury and commuter coaches: the battery-electric J4500 CHARGE™ and MCI D45 CRT LE CHARGE™. MCI also provides maintenance, repair, 24-hour roadside assistance, parts, and technician training through the industry’s only Automotive Service Excellence (ASE) accredited MCI Academy. Further information is available at www.mcicoach.com.

POSITION SUMMARY

Reporting to the Service Center Manager, the Parts Advisor will be successfully managing the daily operations of the parts department by monitoring parts stock ordering and ensuring adequate inventory levels are met to support the financial and fill rate goals of the organization.

WHAT YOU WILL DO:

• Manage, control and direct the activities of Parts Department supporting Technicians and retail customers
• Ensure compliance with all company policy and procedures
• Develop, monitor and maintain relationships with parts vendors
• Ensure all parts stocked have accurate minimum and maximum stocking levels established
• Ensure all shop supplies are up to date with proper quantities for general repair and heavy repair areas
• Ensure the parts room and parts warehouse areas are clean and organized at all times
• Complete all required daily, weekly and monthly Parts Department activity reporting
• Warranty parts retention and shipping
• Print warranty parts report in CCS
• Cycle counts weekly and 7’s report for cores weekly
• Check next day orders for QAS meetings
• Check shop turn over report and participate in daily shop turn over meeting with Service Team
• Process invoices for payment daily as needed
• Update daily sales OTC sheet ( update QAS )
• Review all open purchase orders weekly print credit card report
• Parts need to be delivered to work stations as directed by the Shop Supervisor
• Direct and participate in all QAS meetings.

WHAT YOU NEED TO BE SUCCESSFUL:

• High School Diploma
• Minimum of 2-3 years supervisory/managerial experience
• Minimum of 2 years parts distribution experience

WHY JOIN OUR TEAM:

• Benefits starting day one of employment!
• Competitive Wages
• Comprehensive Benefits Package:
  • 401(k) with employer match
  • Health, dental, and vision coverage
  • Basic dental option with a $0 paycheck contribution available
  • Vision plan with $0 paycheck contribution
  • Company HSA (Health Savings Account) Contribution when enrolled in the High Deductible medical plan with HSA.
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA) available
  • Company-paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Voluntary benefits including critical illness, hospital indemnity, and accident insurance.
  • Paid holidays
  • Paid time off
• Modern Work Environment: Work in clean, state-of-the-art facilities with the latest tools and technologies.
• Career Growth: Ongoing training and development through a variety of initiatives, with tuition subsidies for external courses to support your professional advancement.

OUR WHY:

We exist to move people. Our mission is to design and deliver exceptional transportation solutions that are safe, accessible, efficient and reliable.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information is available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.nfi.parts, www.alexander-dennis.com, www.arbocsv.com, and www.carfaircomposites.com.