Partnerships Manager (Platforms & Marketplaces)

Auctane; Austin (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Auctane is seeking a Partnership Manager to own relationships with major marketplaces and eCommerce platforms. This role involves strategic development and execution to drive mutual value, requiring effective communication and partnership skills. The successful candidate will thrive in a hybrid work environment and contribute to company culture.

Benefits

Fully Paid Annual International President's Club Trip

Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX

Flex Time Off policy

12 paid holidays

401k employer matching

Annual merit reviews

Weekly catered lunches

Education reimbursement

Employee Referral Program

Qualifications

• Bachelor's degree required.
• Experience in partner development or management.
• Experience in driving partnerships in eCommerce industry.

Responsibilities

• Develop cohesive strategy with partners.
• Acquire deep knowledge of partner objectives.
• Coordinate training and onboarding of new partners.
• Manage the partner success process.

Skills

Analytical skills

Critical thinking

Problem-solving

Verbal communication

Written communication

Education

Bachelor's degree

Tools

G-suite applications

Slack

Zoom

Job description

About us

At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Endicia, Metapack, GlobalPost, Packlink, and Return Rabbit. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

Partnership Managers at Auctane own relationships across a portfolio of the largest marketplaces and ecommerce platforms, including current partners like Shopify and Amazon. They develop cohesive and actionable strategies that enable merchants to use Auctane brands across selling channels and create mutual value for Auctane and its partners.

This position can be located in Austin, Texas, or remote within the US.

Travel Requirements: 10% travel is required for meetings, conferences, etc.

Perks:

• Fully Paid Annual International President's Club Trip (Auctane Employee Plus One)


• Fun Annual Global Revenue Kick Off Week at HQ in Austin, TX

About the team

The Partnerships team drives revenue growth and accelerates product innovation through strategic partnerships and ecosystem development. We uphold a strong say:do ratio and invest in sustainable relationships that stand the test of time.

What will you be doing?

1. Strategy Development - Devise and execute a cohesive strategy with each partner in their portfolio, focused on product engagement, customer acquisition and revenue growth.


2. Partner Development - Acquire deep knowledge of each partner's vision, objectives and products, enabling them to identify growth opportunities, anticipate partner needs and resolve challenges.


3. Partner Activation - Coordinate training and onboarding of new partners; communicate the partnership's value proposition internally in order to accelerate time to value.


4. Program Management - Own all facets of the partner success process, devising joint business plans, conducting quarterly business reviews and investing in continuous improvement and optimization.


5. Cross-Functional Collaboration - Collaborate with cross-functional stakeholders across product, engineering, marketing, sales, customer success, finance and legal to execute the best possible partnerships.


6. Operational Rigor - Adopt a data-driven approach to the business, focused on leading indicators, and take intelligent risks based on the data.


7. Trusted Advisor - Become a trusted advisor to their portfolio of partners through consistent communication, data- and industry-driven insights and superior execution.


8. Culture Builder - Bring a team-first orientation and critical thinking to advance Auctane's values, build our culture and execute on our vision for the future.

What are we looking for?

• Bachelor's degree


• Previous partner development and/or partner management experience


• Experience driving partnerships in the eCommerce industry

What will make you stand out?

• Strong analytical, critical thinking and problem-solving skills


• Excellent verbal and written conversation skills


• Grit, perseverance and a "yes, and..." attitude.

The Tech

• Working knowledge of G-suite applications


• Slack


• Zoom

What do we offer?

• We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.


• Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!


• We offer 12 paid holidays for all of our US employees!


• 401k employer matching program - because your future deserves a friendly boost!


• We conduct annual merit reviews to recognize and reward your hard work and achievements.


• Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.


• Attractive office space in the heart of central Austin, Texas (free drinks, snacks...).


• Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.


• Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.


• Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.


• Employee Assistance Program. We offer up to 8 free mental health sessions.


• We offer gym discounts to help you stay fit and healthy!


• We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.


• Employee Referral Program! We reward employees helping us find top talent!


• An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

• Sit for prolonged periods of time


• Utilize wrist and hands for a prolonged period of time


• Walk short distances


• Stand for short periods


• Speaking and conversing with others


• Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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