Partner Solutions Engineer, Universal Commerce Protocol

Google; Sunnyvale (CA); On-site; USD 127,000 - 182,000; Full time

Job summary

Google's gTech Professional Services team in Sunnyvale is hiring to support our Shopping API ecosystem and universal commerce initiatives. You will work on integrations for Google Shopping, Google Merchant Center, and related surfaces, collaborating with cross-functional teams to ensure high data quality and strong partner satisfaction.

Qualified applicants have a Bachelor's in Engineering/CS or equivalent, 3 years of frontend web tech experience, and programming proficiency.

Qualifications

• Master's degree in Engineering, Computer Science, Business, or a related field.
• Experience using Machine Learning, Large Language Models (LLMs), or AI agent technologies and building solutions.
• Experience working with systems (Linux, Unix, Windows).
• Experience working with database technologies (SQL, NoSQL).
• Experience with code hosting platform, open source and DevRel.

Responsibilities

• Contribute to and maintain technical repositories (e.g., on code hosting platform), applying best practices for repository management, linters, CI infrastructure, community triage, developer tooling, and documentation (READMEs).
• Provide high touch technical guidance, partner education, implementation reviews, and troubleshooting for strategic partners to guarantee successful integrations and resolve challenges within SLAs.
• Develop technical tools, open-source utilities (SDKs, scripts), and documentation to expedite partner implementation, improve DevX, and enhance scaling with Engineering.
• Work with Product Managers, Partner Operations Managers, and Engineering to channel partner feedback and prioritize new product features and tool requests to improve processes, performance, and product offerings.
• Identify, drive, and optimize growth for new business opportunities by leveraging data and Google technologies.

Skills

Web technologies

Programming languages

Troubleshooting

Education

Bachelor's degree

Job description

Minimum qualifications:

• Bachelor's degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
• 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience troubleshooting technical issues for internal/external partners or customers.

Preferred qualifications:

• Master's degree in Engineering, Computer Science, Business, or a related field.
• Experience using Machine Learning, Large Language Models (LLMs), or AI agent technologies and building solutions.
• Experience working with systems (e.g., Linux, Unix, Windows).
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience with code hosting platform, open source and DevRel.

About the job

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

This role is in the gUP Shopping Partner Engineering team, focused on supporting our API ecosystem for Shopping. We work on Universal Commerce Protocol, Google Business Profile and Google Merchant Center API integrations, which power consumer experiences on Google Shopping and many other surfaces.

Our team works with retail partnerships to achieve ambitious plans to grow the value merchants and users get from Google, while ensuring high data quality. We closely collaborate with Engineering and Product teams to develop and improve Google's products and tools. We are advocates of the customer and partner experience, advocating for features and offering product and tools improvements backed by data-driven insights.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $127000 - $182000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Contribute to and maintain technical repositories (e.g., on code hosting platform), applying best practices for repository management, linters, continuous integration (CI) infrastructure, community triage, developer tooling, and technical documentation (e.g., READMEs).
• Provide high touch technical guidance, partner education, implementation reviews, and troubleshooting for strategic partners to guarantee successful integrations and resolve technical challenges within defined service level agreements.
• Develop technical tools, open-source utilities (e.g., software development kits (SDKs), scripts), and documentation to expedite partner implementation, improve developer experience (DevX), and enhance operational scaling with Engineering.
• Work with Product Managers, Partner Operations Managers, and Engineering to channel partner feedback and prioritize new product features and tool requests to improve processes, performance, and product offerings.
• Identify, drive, and optimize growth for new business opportunities by leveraging data and Google technologies.

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

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