Partner Sales Engineer (UK)

Ping Identity; United States; Remote; USD 120,000 - 160,000; Full time

Benefits offered by this job

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Commuter Offset (Specific locations)

Job summary

Ping Identity is seeking a Partner Sales Engineer to blend identity management expertise with a strong focus on customer success. You will join the sales team to engage in partner meetings, demonstrations, and proofs of concept, articulating the business and technical value of our IAM solutions.

The role emphasizes technical presentations, stakeholder engagement across levels, and travel up to 40%, primarily in the UK, with some international travel. Fluency in English is required.

Qualifications

• ,Bachelor's degree in computer science or equivalent, or 3+ years in enterprise software in a customer-facing role
• Experience with IAM concepts and identity protocols (SAML, OAuth, OIDC)
• Familiarity with networking and cloud services
• Strong communication and workshop delivery skills
• Ability to link technical capabilities to customer business goals

Responsibilities

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, POC, and RfX responses
• Act as the go-to technical expert for customers, partners, and internal teams
• Establish enduring relationships with customers and become trusted advisor
• Collaborate with sales to drive revenue during Qualification, Discovery and Technical Proof Phases
• Coordinate pre-sales with post-sales service delivery team
• Lead customer-facing meetings via video and in-person, deliver demos and whiteboarding sessions
• Provide feedback on product enhancements and customer needs
• Mentor junior team members
• Develop SME knowledge of company solutions and serve as expert resource for others
• Travel 15% to 40%, mainly in UK with some international travel

Skills

Pre-sales experience

Technical presentations

Customer facing

Identity protocols

Communication skills

Self-direction

Travel flexibility

English fluency

Programming knowledge

Education

Bachelor's degree in computer science or equivalent

Tools

REST APIs

LDAP/Active Directory

Job description

About the company:

At the company, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At the company, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

The Role:

As a Partner Sales Engineer at the company, you'll merge your enthusiasm for identity management with a commitment to customer success. In collaboration with our dynamic sales team you will engage in partner meetings, demonstrations, and proof of concepts, showcasing the business and technical benefits of our solutions. Your role is pivotal in enabling personal, team, and partner/customer achievements through insightful and innovative solutions that meet technical and business needs.

This role offers the chance to showcase your technical and consultative skills, engaging with stakeholders of various roles and levels to understand and meet their technical requirements with cutting‑edge solutions. Your expertise in Identity and Access Management (IAM) technologies will be key in delivering impactful solutions that align with customer business goals.

Responsibilities:

• Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
• Act as the go‑to technical expert on the company solutions for customers, partners, and internal teams.
• Establish enduring relationships with customers and become their trusted advisor
• Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
• Coordinate, throughout sales cycle, pre‑sales efforts with a post‑sales service delivery team
• Leading customer‑facing meetings, both through videoconferencing and in‑person to, deliver presentations, whiteboarding sessions, and demonstrations of the company solutions and their value remotely, in‑person, and at industry events
• Provide insightful feedback on product enhancements and customer needs to product owners.
• Mentoring, both formally and informally, junior team members
• Develop subject matter expert‑level knowledge of at least one of the company's solutions and serve as an expert resource to other Sales Engineers within the organization
• Able to travel 15% to 40% as needed, predominantly in the UK although some international travel will also be involved

Required Skills & Qualifications:

• Bachelor's degree in computer science or equivalent field, or 3+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
• Knowledge of standard identity protocols: SAML, WS‑Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
• Knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
• Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
• Experience developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
• Strong communication and customer service skills.
• Adept at linking technical capabilities to customer needs.
• Ability to work with a high level of self‑direction and/or collaboratively with team and customers
• Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign‑On / User Lifecycle Management / Provisioning / Governance / Workflow /
• Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
• Familiarity with infrastructure, networking technologies, and cloud service providers.
• Eligibility to work in the UK
• Fluent English language skills

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can‑do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives

Our Benefits:

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.