Partner Relations Liaison (CMS Healthcare Fraud Prevention)

General Dynamics Information Technology; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

General Dynamics Information Technology, Inc. is hiring a Partner Liaison to support the Centers for Medicare and Medicaid (CMS). You will manage the relationship between HFPP members (Partners) and the Trusted Third Party (TTP) as part of a 50-person team supporting the TTP.

The role is remote and does not sponsor visas. Key duties include maintaining partner contact, promoting HFPP benefits, gathering feedback, assisting onboarding for data sharing agreements, and supporting HFPP events.

Qualifications

• BA/BS in health care field or related field, or equivalent work experience.
• 2+ years of experience in customer service and/or customer liaison.
• 2+ years of experience in healthcare investigation.
• Strong oral and written communication skills with the ability to present to management level staff.
• Expert level knowledge of Microsoft Office.
• Working knowledge of HIPAA privacy and security rules.

Responsibilities

• Establishes and maintains regular, consistent contact with all HFPP Partners.
• Ensures Partners are aware of and utilize HFPP membership benefits.
• Captures Partner feedback and communicates to TTP and HFPP leadership.
• Assists onboarding activities for partners completing data sharing agreements and onboarding data to the TTP Data Warehouse.
• Supports HFPP and non-HFPP events.

Skills

Customer liaison

Communication skills

Microsoft Office

HIPAA knowledge

Education

BA/BS in health care field or related

Tools

Microsoft Office Suite

Job description

GDIT is hiring a Partner Liaison to support the Centers for Medicare and Medicaid (CMS), you will be trusted to manage the relationship between a portfolio of Healthcare Fraud Prevention Partnership (HFPP) members (Partner) and the Trusted Third Party (TTP).You will be part of a 50 person team supporting the TTP which was established in 2012 to reduce fraud, waste and abuse in healthcare data.

This position is remote

Work visa sponsorship will not be provided

WHAT YOU'LL BE DOING:

• Establishes and maintains regular, consistent contact with all HFPP Partners

• Ensuring your assigned Partners are aware of, and taking advantage of all the benefits of HFPP membership

• Capturing Partner feedback and communicating it to the TTP and HFPP leadership

• Assist in day-to-day onboarding activities for partners completing data sharing agreement and assist with onboarding data to TTP Data Warehouse

• Supporting HFPP and non-HFPP events

WHAT YOU'LL NEED:

• BA/BS in health care field, business administration, criminal justice or a related field, OR equivalent work experience in lieu of degree

• 2+ years of experience in customer service and/or customer liaison

• 2+ years of experience in healthcare investigation

• Strong oral and written communication skills with the ability to present to management level staff.

• Expert level knowledge of Microsoft Office suite.

• Working knowledge of HIPAA privacy and security rules.

SKILLS & ATTRIBUTES FOR SUCCESS:

• Strong decision-making skills and a demonstrated history of established leadership qualities as well as proven organizational skills.

• Commitment to confidentiality, privacy, and professionalism.

• Ability to independently follow through on problems.

• Detail oriented and ability to prioritize multiple tasks and work under pressure.

• Ability to work on complex projects with general direction and minimal guidance

• Ability to build effective relationships, demonstrating strong interpersonal skills.

• Exceptional customer service skills.

• Exhibit high initiative to get things accomplished; high organizational ability to juggle multiple priorities.

• Ability to perform well and achieve goals both in a team environment, with staff at all levels, and independently.

GDIT IS YOUR PLACE
At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results.