Partner - People Development

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 65,000 - 90,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking a Partner – People Development to design, implement, and evaluate training programs across the property. This role focuses on developing resources, materials, and learning experiences that drive service excellence.

You'll lead initiatives in learning management, e-learning, and instructor-led sessions, coordinating calendars, needs assessments, and records while collaborating with leadership to elevate guest experiences across departments.

Qualifications

• Experience designing and delivering training programs.
• Knowledge of adult learning principles and performance consulting.
• Proven ability to create evaluation resources and training materials.
• Strong interpersonal and communication skills.

Responsibilities

• Research, develop, design, modify, update, facilitate and evaluate training initiatives.
• Coordinate learning and development activities and programs.
• Prepare reports and training calendars.
• Assist management with training needs assessments.
• Maintain training records in the LMS and databases.
• Assist in coordinating the Training Calendar and new hire orientation.

Skills

Learning Management Software

Adult learning principles

Performance consulting

Training facilitation

Curriculum design

Interpersonal communication

Education

Bachelor’s Degree or equivalent

High School Diploma or equivalent

Tools

Microsoft Office

PowerPoint

Excel

Outlook

Job description

Position Overview

The primary responsibility of the Partner – People Development is to perform work in developing, evaluating, and facilitating training and development programs including establishing training requirements, developing training resources and preparing training materials.

All duties are to be performed in accordance with departmental and The Venetian Resort’s policies, practices, and procedures.

Essential Duties & Responsibilities

• Research, develop, design, modify, update, facilitate and evaluate training initiatives, including developing training resources, and preparing training materials, checklists, and aids.
• Focus on e-learning and experience with technologies such as Articulate Storyline, LMS, photoshop, or similar capabilities.
• Consistently look for and suggest ways to improve processes, procedures, interactions, service, and financial success and develop and update departmental policies, procedures, and standards.
• Assist management with training and development initiatives, conduct training needs assessments, and preview training material.
• Prepare necessary reports, databases, memos, letters, advertisements, certificates, supply and equipment maintenance orders and Training Calendars.
• Coordinate learning and development activities and programs that enhance team member skills and experiences.
• Track workshop attendance of Team Members and encourage attendance of leaders.
• Coordinate the Training Calendar, New Hire Orientation, and all classes pertaining to training.
• Prepare hospitality tour intake process and assist in conducting property tours.
• Order and stock supplies and coordinate equipment repairs.
• Set up, refresh, and break down training rooms.

Additional Duties & Responsibilities

• Assemble materials, create audio, visual and kinesthetic training aids, send training histories to participants when requested and enter participants’ names in database.
• Assess, evaluate, and review data for organizing projects and/or providing direction on activities, tasks, or processes in accordance with company guidelines.
• Arrange timeline to complete tasks and department assignments or projects, and meet the deadlines related to those assignments.
• Work on actual project or service to help achieve the objectives of the department.
• Safety is an essential function of this job.
• Consistent and regular attendance is an essential function of this job.
• Performs other related duties as assigned.

Company Standards Of Conduct

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company’s standards, work requirements and rules of conduct.

Minimum Qualifications

Additional Duties & Responsibilities

• 21 years of age.
• Proof of authorization/eligibility to work in the United States.
• High School Diploma or equivalent.
• Bachelor’s Degree and/or equivalent work experience.
• Must be able to obtain and maintain any other certification or license, as required by law or policy.
• 1 year of curriculum development experience preferred.
• 1 year of classroom facilitation experience preferred.
• Experience in a major resort casino preferred.
• Working knowledge of Microsoft Office including PowerPoint, Excel, Outlook, etc.

Minimum Qualifications

• Learning Management Software experience preferred.
• Knowledge of adult learning principles, performance consulting, training facilitation and evaluation and curriculum research and design preferred.
• Must be able to work with others, communicate well, give directions, review the work of others, and provide guidance and counsel when needed to achieve department goals and objectives.
• Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of different backgrounds and levels of experience.
• Must be able to work varied shifts, including nights, weekends, and holidays.

Physical Requirements

Must be able

• Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned.
• Physically access all areas of the property and drive areas with or without a reasonable accommodation.
• Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts.
• Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts.
• Ability for prolonged periods of time to walk, stand, stretch, bend, and kneel.
• Work in a fast-paced and busy environment.
• Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.