Partner Outreach Representative (Partnership Management Specialist I)

IDEMIA Public Security; Brentwood (TN); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

IDEMIA Public Security is seeking a Partnership Outreach Representative to drive growth by identifying and managing strategic enrollment center partnerships across local, state, and national levels.

This role requires proactive sales, relationship-building, contract negotiation, and strong communication. The ideal candidate thrives in a fast-paced environment and will work in a hybrid office setting with collaboration across internal teams.

Qualifications

• Strong sales, prospecting, negotiation, and relationship management skills.
• Self-starter with a high level of motivation, initiative, and a results-oriented mindset.
• Ability to work independently with minimal supervision while managing multiple priorities.
• Excellent verbal, written, and presentation communication skills.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook), SharePoint, CRM systems, and Windows operating systems.
• Ability to analyze basic financial information and interpret business reports.
• Knowledge of U.S. geography and regional markets, including U.S. territories.
• Ability to explain complex regulatory requirements in a clear and professional manner.
• Collaborative team player with strong organizational and time management skills.

Responsibilities

• Identify, research, qualify, and recruit new Enrollment Center partners within assigned territories to support organizational growth.
• Develop and maintain relationships with prospective partners through phone outreach, virtual meetings, and in-person presentations.
• Manage existing partner relationships by identifying opportunities for expansion, additional services, and long-term collaboration.
• Conduct outbound sales activities, including prospecting, recruiting, presentations, and follow-up communications.
• Negotiate partnership agreements and contract terms while ensuring all parties understand contractual obligations and expectations.
• Interpret and administer company contracts in accordance with established policies and procedures.
• Maintain a comprehensive understanding of all Enrollment Services programs, products, and service offerings.
• Stay informed on applicable federal and state regulations affecting Enrollment Services and clearly communicate regulatory requirements to partners.
• Accurately track partnership activity, sales progress, and pipeline status using CRM systems, Master Search Lists (MSL), and reporting tools.
• Prepare reports, maintain records, and complete administrative responsibilities using Microsoft Office, SharePoint, CRM platforms, and other business applications.
• Collaborate with internal departments to ensure successful partner onboarding and ongoing support.
• Perform other related duties as assigned.

Skills

Sales experience

Negotiation

Relationship management

Independent worker

Communication skills

CRM proficiency

Microsoft Office

Education

Bachelor's degree in Business/Marketing/Communications

Tools

SharePoint

CRM platforms

Windows

Job description

Overview

IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial recognition solutions top independent benchmarking for accuracy, fairness and scalability. These exacting standards enable our clients to build safer, fairer societies where people can live, interact, and move about freely. With 4000+ employees around the world and 150+ partners worldwide, we offer more than just a job - we provide a dynamic environment where innovation thrives, opportunities abound, and your talents are valued. Be part of a global leader shaping the future of biometric based technology. Learn more here .

Responsibilities

The Partnership Outreach Representative is responsible for driving business growth by identifying, developing, and managing strategic partnerships that expand the reach of IDEMIA Public Security Enrollment Services. This role focuses on securing and growing relationships with high-visibility partners at the local, state, and national levels while promoting the organization's enrollment programs, products, and services.
Success in this role requires a proactive sales approach, strong relationship-building skills, contract negotiation experience, and the ability to communicate effectively with internal teams and external partners. The ideal candidate is self-motivated, results-driven, and thrives in a fast-paced environment.

US Citizenship Required

Key Responsibilities

• Identify, research, qualify, and recruit new Enrollment Center partners within assigned territories to support organizational growth.
• Develop and maintain relationships with prospective partners through phone outreach, virtual meetings, and in-person presentations.
• Manage existing partner relationships by identifying opportunities for expansion, additional services, and long-term collaboration.
• Conduct outbound sales activities, including prospecting, recruiting, presentations, and follow-up communications.
• Negotiate partnership agreements and contract terms while ensuring all parties understand contractual obligations and expectations.
• Interpret and administer company contracts in accordance with established policies and procedures.
• Maintain a comprehensive understanding of all Enrollment Services programs, products, and service offerings.
• Stay informed on applicable federal and state regulations affecting Enrollment Services and clearly communicate regulatory requirements to partners.
• Accurately track partnership activity, sales progress, and pipeline status using CRM systems, Master Search Lists (MSL), and reporting tools.
• Prepare reports, maintain records, and complete administrative responsibilities using Microsoft Office, SharePoint, CRM platforms, and other business applications.
• Collaborate with internal departments to ensure successful partner onboarding and ongoing support.
• Perform other related duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

• Strong sales, prospecting, negotiation, and relationship management skills.
• Self-starter with a high level of motivation, initiative, and a results-oriented mindset.
• Ability to work independently with minimal supervision while managing multiple priorities.
• Excellent verbal, written, and presentation communication skills.
• Strong customer service and interpersonal skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook), SharePoint, CRM systems, and Windows operating systems.
• Ability to analyze basic financial information and interpret business reports.
• Knowledge of U.S. geography and regional markets, including U.S. territories.
• Ability to explain complex regulatory requirements in a clear and professional manner.
• Collaborative team player with strong organizational and time management skills.3

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or a related field, or an equivalent combination of education and relevant experience.
• Minimum of two (2) years of successful sales experience; business development, outside sales, or telephone sales experience preferred.
• At least one (1) year of contract administration or contract negotiation experience preferred.
• Demonstrated success in customer service and relationship management.
• Ability to work a standard 40-hour workweek, Monday through Friday.
• Reliable high-speed internet access for remote work as needed. A company-issued laptop will be provided.

Travel & Work Environment:

Travel

• Occasional overnight travel may be required, up to 25% of the time.

Work Environment

• Primarily an office environment with a hybrid work schedule available based on business needs.
• Work is performed in a professional office setting with appropriate lighting, heating, and ventilation.

Physical Requirements

• Ability to sit for extended periods while working on a computer.
• Occasional standing, walking, bending, reaching, lifting, and carrying light office materials.
• Frequent use of a computer, keyboard, telephone, and other standard office equipment.