Job Details Job Location: Work From Home, TN Position Type: Full Time Salary Range: $85400.00 - $96700.00 Salary/year Description
Who We Are
At Emcara Health, we are at the forefront of transforming in-home healthcare, delivering comprehensive home-based primary care solutions, as well as prospective and retrospective risk adjustment programs. Our national value-based medical group is dedicated to providing exceptional care for patients and members while offering unparalleled value to our clients.
We pride ourselves on fostering a growth-oriented, compassionate, and collaborative work environment. We deeply value the contributions of our talented teams, supporting their innovative ideas and long-term personal and professional growth. As a leading provider of in-home assessments and longitudinal care for Medicare and Medicaid patients, Emcara Health is on a mission to revolutionize the in-home care experience and become a premier employer in the healthcare industry. Our commitment to quality patient care, employee well-being, and continuous innovation drives everything we do.
Job Summary
The Clinical L&D Partner plays a crucial role in enhancing the professional skills and knowledge of our clinical staff and supporting the delivery of high-quality care by developing, implementing and evaluating educational training and programs that support clinical practice and patient care outcomes. The Clinical L&D Partner will support the growth, complexity and evolving clinical and operational needs of our healthcare organization. The role requires a skilled communicator, educator, and collaborator with a passion for clinical excellence and continuous learning.
Essential Functions
- Training Development and Delivery
- Develop and deliver clinical education programs including workshops, e learning modules, webinars, and simulations .
- Develop job aids and continuing education courses tailored to various clinical roles and learning styles .
- Assess the educational needs of staff and create customized training plans and content based on diverse learning styles and clinical roles .
- Collaborate with clinical leaders to assess training needs and align learning objectives with organizational goals .
- Regularly update educational content and curricula to reflect current best practices, emerging trends, and regulatory standards .
- Design competency-based training curricula grounded in clinical best practices and regulatory standards .
- Clinical Support and Partnership
- In partnership with clinical leaders, provide support and guidance to clinical staff to foster a culture of continuous learning and professional development. Partner with clinical leaders to enhance clinical onboarding and time-to productivity .
- Maintain and update all clinical learning paths for the clinical teams Provider, CSM, Medical Director, RN, CHW for both the longitudinal and clinical teams .
- Regulatory Compliance and Quality Improvement
- Ensure that all educational programs comply with relevant regulations , standards, and accreditation requirements .
- Monitor and evaluate the effectiveness of educational programs and make necessary adjustments to ensure optimal learning outcomes based on feedback and outcomes .
- Maintain accurate records of training activities and staff competencies .
- Support the development and dissemination of clinical policies, procedures, and protocols .
- Participate in continuous improvement efforts and stay current with evolving healthcare regulations and industry standards .
- Alignment with corporate Learning & Development standards
- Collaborate with L&D Partners and SMEs to assess, facilitate, and evaluate innovative learning solutions in various formats ranging from live in-person , to virtual, to eLearning.
- Collaborate with L&D Partners to create, implement, review, and report on learner evaluations (Kirkpatrick's Levels 1, 2, 3, 4) .
- Ensure data driven methods to assess and measure outcomes related to learning solutions delivery
- Leverages best practices in instructional design concepts and adult learning theory .
- Enables/Trains managers to coach and develop clinical talent to improve proficiency
Qualifications
Job Qualifications
Required Qualifications
- Bachelor's degree in nursing, health education, or related clinical field or comparable experience
- 3+ years' of clinical experience in a healthcare setting
- 3+ years' experience with training content development, clinical education, precepting, or instructional roles
- 1+ years' experience with virtual facilitation and remote learning solutions delivery
- 1+ years' experience with eLearning development tools such as Articulate 360 (Storyline and/or Rise), Camtasia, Adobe Photoshop, Captivate, or similar
- Proficiency in using and managing LMS content.
- Demonstrated work history illustrating knowledge of adult learning theories and ADDIE process
- Strong organizational, analytical, interpersonal, written, and oral communication skills.
- Excellent attention to detail in grammar and punctuation, visual design and layout, audio accuracy, and effective presentation
- Experience with Microsoft Office Suite (PowerPoint, SharePoint, OneDrive, Teams, Word, Excel) with added emphasis on adhering to organizational brand standards
- Experience with EMRs/EHRs
- Passionate about employee development and organizational learning
- Ability to thrive in a fast-paced, high-growth environment, with a high level of adaptability and problem-solving skills.
Preferred Qualifications- Certification related to soft skills or leadership development training
- Instructional Design Certification
- Experience in utilizing Al tools to analyze learner data and trends, identifying areas of improvement to adapt designs accordingly
Key Competencies- Instructional Design : Ability to create engaging learning activities and compelling course content in an adult-learning setting .
- Communication: Strong verbal and written communication skill with excellent listening, coaching, and mentoring skills .
- Analytical Skills: Conduct skills gap analyses to identify areas of improvement.
- Virtual Training Facilitation : Proficiency in facilitating virtual training sessions using various online platforms .
- Change Management: Ability to support and manage organizational change initiatives through training and development.
- Collaboration: Ability to work effectively with cross-functional teams and stakeholders.
- Clinical Expertise : Deep understanding of clinical workflows, evidence-based practices, and patient care standards and ability to translate complex clinical concepts into accessible, applicable training materials
Working Conditions and Physical Requirements
- Physical demands include constant ability to remain in a stationary position, able to communicate and exchange information with others, able to inspect information, able to perform repetitive motion with arms and fingers, and travel as needed for in-person training delivery.
- Mental demands include constant ability to interpret data, problem solve, make decisions, and organize and plan.
- Work is performed indoors in a remote, home-setting or typical office environment - not substantially exposed to adverse environmental conditions .
- Frequent exposure to VDT screens, video calling, headphones, and computers .
The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee . Duties , responsibilities , and activities may change , or new ones may be assigned at any time with or without notice .