Partner Account Manager, Payment Networks

FICO; United States; Remote; USD 112,000 - 176,000; Full time

Job summary

FICO, a leading analytics software company, is seeking a Partner Account Manager to manage strategic relationships with a global payment network. This role involves executive relationship management, strategic account ownership, and leading sales execution to drive mutual growth. Successful candidates will have experience in the global payments ecosystem and proven skills in building senior executive relationships.

Benefits

Inclusive culture reflecting core values

Competitive compensation and rewards programs

Work/life balance and employee resource groups

Qualifications

• Proven success managing relationships with senior executives in complex organizations.
• Expertise in consultative, solution-based selling, particularly in SaaS or analytics.
• Understanding of the global payments ecosystem and related industry priorities.

Responsibilities

• Develop and maintain deep, trusted relationships with C-level leaders.
• Identify and shape opportunities to embed FICO solutions within the partner’s ecosystem.
• Orchestrate internal teams to deliver account growth and value realization.

Skills

Relationship Management

Sales Execution

Strategic Planning

Influencing

Job description

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

"As a Partner Account Manager (PAM) at FICO, you will take full ownership of a single, highly strategic global payment network account. In this focused, high-impact role, you will serve as the primary executive liaison between FICO and the partner organization—shaping the strategic vision, deepening executive relationships, and expanding the adoption of FICO’s cutting-edge analytics and decision management solutions.

This is a rare opportunity to influence a top-tier player in the global payments ecosystem, leveraging FICO’s innovative analytics and decision management technology to co-create offerings that deliver tangible business value. Your success will drive mutual growth and support FICO’s broader mission of powering smarter decisions across the financial services industry." - Hiring Manager

What You'll Do

• Executive Relationship Management: Develop and maintain deep, trusted relationships with C-level and senior leaders at the assigned global payment network, acting as the face of FICO and a strategic advisor.

• Strategic Account Ownership: Serve as the global relationship executive responsible for the overall partnership strategy, performance, and satisfaction for one major account.

• Opportunity Development & Sales Execution: Identify and shape opportunities to embed FICO solutions within the partner’s ecosystem. Lead the full sales lifecycle—from discovery and proposal through negotiation and close—via the partner channel.

• Joint Business Planning: Build and execute now/near/future joint business plans that align FICO’s capabilities with the partner’s priorities, including fraud prevention, credit lifecycle optimization, open banking, and embedded finance.

• Cross-Functional Leadership: Orchestrate internal FICO virtual teams (sales, pre-sales, product, delivery) to deliver seamless execution, value realization, and account growth.

• Partner GTM Strategy & Execution: Collaborate on co-marketing and go-to-market initiatives that drive adoption of existing solutions and launch new joint offerings.

• Market & Thought Leadership: Stay informed on industry trends and represent FICO at industry events and partner conferences, reinforcing our innovation leadership and strengthening the partnership.

What We're Seeking

• Relationship Management & Influence: Proven success managing senior executive relationships (C-suite and SVP level) within a complex, global payment network. Strong influencing and communication skills, with the ability to engage cross-functionally and represent FICO at the highest levels.

• Sales & Strategic Account Experience: Deep expertise in consultative, solution-based selling with a focus on enterprise software, SaaS, analytics, or decision science. Demonstrated success in growing a single strategic account, managing multi-million-dollar opportunities, and building multi-year joint business plans. Experience driving both direct and channel-based sales in a global context.

• Domain Expertise: In-depth understanding of the global payments ecosystem, including the two-sided network model and its role in driving innovation and interoperability. Familiarity with key industry priorities such as fraud prevention, embedded finance, credit lifecycle solutions, and open banking.

• Operational & Commercial Acumen: Knowledge of SaaS pricing models, including transaction-based and revenue share agreements. Ability to guide cross-functional teams and align delivery capabilities with strategic partner needs. Experience influencing product development and co-developing go-to-market strategies.

• Leadership & Mindset: Entrepreneurial, results-oriented, and highly collaborative with a global mindset. Strong problem-solving skills and ability to navigate ambiguity. Willingness and ability to travel internationally as needed to maintain deep engagement with the partner.

• Willingness and ability to travel globally to maintain deep engagement and alignment with the partner organization.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.

• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.

• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.

• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie .

• The targeted base pay range for this role is: $112,000 to $176,000 with this range reflecting differences in candidate knowledge, skills and experience.
  

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — FICO Scores are used by 90 of the top 100 US lenders.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy