Partner Account Manager, North America (USA and Canada)

Creatio; Northern (KY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Mentorship opportunities

Flexible work arrangements

Competitive compensation and benefits

Recognition of achievements

Job summary

Creatio is seeking a seasoned Partner Account Manager for North America (USA and Canada) to drive partner strategy, growth, and technical alignment with GSI partners. You will manage renewals, conduct quarterly business reviews, and collaborate with the sales team to maximize revenue and client value.

The ideal candidate has 8–10+ years in SaaS, deep partner networks, and fluent English, with strong CRM/BPM experience and a results-driven mindset.

Qualifications

• 8-10+ years in a software/SaaS B2B environment with a proven quota over-achievement.
• Experience managing GSI partners such as Deloitte, TCS, Infosys.
• Fluent in English— verbal and written.
• Understanding of CRM and BPM applications; strong relationship management.

Responsibilities

• Build and manage strong partner relationships, serving as a trusted advisor for GSI partners.
• Drive growth from existing partners and identify upsell opportunities.
• Manage annual renewal negotiations and quarterly business reviews (onsite and remote).
• Collaborate with the sales team to accelerate progress and close deals.
• Lead qualification processes with partners and participate in sales strategy discussions.

Skills

Partner management

Quota achievement

English fluency

CRM/BPM familiarity

Networking

Tools

Microsoft Excel

Microsoft PowerPoint

CRM systems

BPM applications

Job description

Partner Account Manager, North America (USA and Canada)

Creatiois a global vendor ofan agentic CRM & workflow platform with no-code and AI at its core. We help organisations automate customer and operational workflows, achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.

We’re proud to be recognised by top industry analysts as aLeader and Strong Performer in multiple Gartner and Forrester reports.

In 2025,Creatiowas named to Inc.’s Best Workplaces list,recognising our commitment to employee wellbeing and a strong workplace culture.

We are seeking a passionate, proactive, and results-drivenPartner Account Manager, North America (USA and Canada) whoisexcited to contribute to a fast-growing and innovative company. The ideal candidate is someone who thrives in a dynamic environment, embraces challenges as opportunities, and is motivated to bring fresh ideas to the table.

You should bea strong teamplayer with excellent communication skills, eager to learn and grow, and ready to make an impact from day one. Most importantly,we’relooking for individuals who share our values, believe in collaboration, and want to be part of a workplace where creativity, accountability, and ambition are celebrated.

The role is based in the USA.

Responsibilities:

Partnership Development

• Building strong partner relationships, serving as a trusted advisor to facilitate the growth of the partnership with GSI partners, and as an important point of contact for partners’ day-to-day needs
• Using strategic thinking and relationship management to drive growth from existing partners and discover upsell opportunities
• Managing renewals of annual agreements
• Performing quarterly business reviews both onsite and remotely
• Delivering satisfied partner relationships that result in references, case studies, and renewals
• Conducting regularly scheduled partner check-in calls to determine how to maximize client satisfaction
• Lead the qualification process with the partner
• Sales strategy discussion
• Meeting confirmation and participation with a client
• Tight collaboration with the sales team for the fastest progress

Partner Acquisition

• Deep search in social media and identify/contact potential partners for new business opportunities
• Acquire new target partners and supervise the onboarding provision

Requirements:

• Minimum 8-10+ years of experience in a software/SaaS business-to-business environment with a proven track record of consistent quota over-achievement
• Experience in managing GSI partner accounts such as: Deloitte, TCS, Infosys
• Excellent interpersonal skills and an ability to build strong relationships with partners
• Strong personal network within the region
• Driven, highly motivated, and passionate about sales
• Professional sales training would be an advantage but not essential
• Fluent in English— both verbal and written
• Understanding of CRM and BPM applications, experience in executing business solutions
• Proficient in Microsoft Office Suite, particularly in Excel & PowerPoint.

What To Expect From Us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

One Team

Regardless of our location, we always work as one towards the same goal.

Genuine Care

Passion

Strive for excellence

Grow every day

We wholeheartedly believe in our values.

They guide each decision we make, serving as the path we follow to achieve our goals.