Partner Account Manager

Jonas Software; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health & dental & vision insurance

Paid time off

Employee share program 20% match

Job summary

Constellation Payments, part of Constellation Software, is seeking a Partner Account Manager to drive revenue across ISV channel partners. You will forecast performance, analyze reports, and collaborate on pricing strategies while building strong partner relationships from a remote basis in the United States.

The role emphasizes data-driven decision making, GTM initiatives, and cross-functional collaboration to achieve SaaS and payments revenue goals.

Qualifications

• BS degree in Business Administration or Finance or equivalent experience.
• Proven ability to manage strategic relationships and drive revenue growth.
• Strong Excel skills and data analysis capabilities.
• Willingness to travel for meetings and industry events.
• Understanding of credit card processing and sales processes.

Responsibilities

• Serve as the primary contact for ISV channel partners, ensuring satisfaction and alignment with objectives.
• Forecast partner performance, revenue growth, and sales pipeline opportunities.
• Create and review monthly financial and residual performance reports and dashboards.
• Identify margin optimization opportunities within partner portfolios and pricing.
• Collaborate with partners to develop business plans and GTM initiatives.
• Provide pricing recommendations based on market insights and partner needs.
• Help develop and execute strategic and tactical sales plans to meet revenue goals.

Skills

Excel

Relationship mgmt

Sales process knowledge

Travel readiness

Credit card processing

Education

BS in Business Administration or Finance

Job description

Job Description: Partner Account Manager

About The Role

Constellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (CSI) — a global Canadian-based software leader — we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse. The Partner Account Manager (PAM) is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. The PAM will build and execute strategies that align with Constellation Payments and the partner’s goals, strengthen relationships and identify new opportunities for growth. The PAM will forecast revenue, analyze partner performance and leverage data-driven insights to identify margin optimization and upsell and cross-sell opportunities.

What You’ll Do

• Serve as the primary point of contact for ISV channel partners, ensuring satisfaction, retention and alignment with strategic business objectives.
• Develop and maintain accurate forecasts of partner performance, revenue growth and sales pipeline opportunities.
• Create, review and analyze monthly financial reports, residual reports and performance dashboards.
• Analyze existing channel partners portfolio to identify margin optimization opportunities including potential price increases.
• Collaborate with partners to develop business plans, establish goals and create and execute go-to-market initiatives.
• Understand market and current pricing for payment processing solutions for each partner’s industry or their competitors to make pricing recommendations and create pricing proposals for their merchant base.
• Assist with creating and helping to manage and execute both a strategic and tactical sales plan to guide and achieve Channel Partners’ Payment and SaaS revenue goals for current and new books of business.

Basic Qualifications

• BS degree in Business Administration or Finance or equivalent experience.
• Minimum of three (3) years Strategic Relationship Manager or Account Manager Proven written and oral communication and interpersonal skills necessary.
• Excellent computer skills including advanced skills with Excel.
• Ability to understand others through advanced listening and comprehension skills.
• Understanding of Credit Card Processing and Sales process.
• Ability to travel for account meetings and industry trade shows as needed.

Work Location & Flexibility

Constellation Payments operates on a 100% remote-first model. We empower our employees with flexibility to work from home or a location of their choice within the country of the job listing.

Salary & Performance Incentives

• Target Compensation: The On-Target Earnings (OTE) for this role is projected to be between $100k and $120k USD per year.
• Compensation Structure: This range is inclusive of the base salary and variable compensation, such as a company-wide bonus or sales commission.
• The final compensation package will be commensurate with the candidate’s experience, capabilities, and location.

Employee Benefits

• Health & Wellness: Comprehensive medical, dental, vision, and life insurance plans to keep you and your family healthy.
• Paid Time Off (PTO): Employees receive 21 paid vacation days, 6 paid sick days and 8 nationally observed holidays.
• Company Ownership: Employees are invited to participate in our Employee Share Program, with an employer contribution match of 20% (Ticker: CSU.TO).

Equal Opportunity & Legal Disclosures

Constellation Payments is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We comply with the San Francisco Fair Chance Ordinance and will consider qualified applicants with criminal histories in a manner consistent with the requirements of this ordinance. This position does not offer visa sponsorship. All applicants must have pre-existing legal authorization to work in the United States.

Business Unit

• Constitution Payment Processing
• Scheduled Weekly Hours: 40
• Number of Openings Available: 1
• Worker Type: Regular

More About Jonas Software

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain. Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service. Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees. Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index. At Jonas we have long realized that our greatest asset is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part of a growing organization that moves at a fast pace and constantly strives to get better each and every day is what you are looking for, then we want to hear from you. Everyone has heard the sports analogy “to be the best, you have to beat the best”; well at Jonas Software we have tweaked that slightly to fit vertical market software. We believe to be the best you have to hire and retain the best!!! Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at [e-mail] or 905-470-4600