Part Times Sales Associate- Key holder

Wolford; Troy (MI); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading luxury brand seeks a Sales Associate in Troy, Michigan. The role involves driving sales through exceptional customer service and product knowledge, while also managing operational tasks. A commitment to compliance and maintaining company standards is essential. The position includes a potential for monthly commission and benefits like a 401K and employee discounts.

Benefits

Employee discount

Bi-annual clothing allowance

Monthly commission potential

401K contribution after waiting period

Qualifications

• Engage with clients to build sales and achieve targets.
• Demonstrate exceptional product knowledge.
• Maintain cash handling records and adherence to compliance standards.

Responsibilities

• Build sales through a professional presentation and relationship development.
• Execute visual merchandise directives and manage inventory control.
• Participate in regular training and comply with company standards.

Skills

Customer Service

Sales Skills

Product Knowledge

Job description

Wolford
From iconic bodywear essentials in innovative fabrics to athleisure that is equal parts fashion and function, Wolford is a modern woman's 24/7 wardrobe solution.
Established in 1950, Wolford is a leading Skinwear manufacturer and brand specializing in high-quality bodywear, legwear, lingerie, and ready-to-wear. With a renowned history of creating long-lasting exquisite fabrics and technical innovations, the brand also meets the highest environmental and sustainability standards in the textile industry.
The introduction of Wolford's athleisure line, The W, as well as The W Lab, a division dedicated to exclusive capsule collections with internationally acclaimed designers, exemplifies how Wolford harmoniously bridges aesthetics and values with high-performance pieces.
With more than 250 monobrand points of sale and over 3,000 trading partners, the brand is present in more than 45 countries worldwide. Its presence at luxury department stores (Harrods, Selfridges, Bergdorf Goodman, Saks, and more), along with specialty retailers and e-tailers globally, enables Wolford to address its customers’ on-the-go lifestyle via travel retail businesses at airports and major railroad stations.
Wolford is synonymous with quality and innovation, based on round-knitting technology specially developed and refined by Wolford, as well as on sophisticated workmanship and quality checks applied to each product. This creates the specific comfort and product quality that underpin the Wolford brand and its reputation.
A household name in the luxury legwear and bodywear industry, Wolford is committed to building confidence in how women dress and feel. Comfort and quality have been core values for over 70 years.

Sales Associate Job Description

Job Summary

The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

• Engage with clients to build sales on the sales floor and achieve monthly sales targets.
• Provide the highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care.
• Achieve assigned sales and KPI targets.
• Daily store business reporting and awareness.
• Actively develop client book adhering to CRM guidelines and outreach.

Operations

• Execute visual merchandise directives; ensure all products are perfectly displayed, efficiently organized, and accurately priced.
• Inventory control: preparation of transfers, receiving merchandise, filling client orders, cycle counts.
• Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising.
• Keyholding responsibilities: maintain cash handling records, daily business reporting, opening and closing procedures, email communication.
• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements.
• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual, and other corporate guidelines.
• Safeguard company property and enforce loss prevention standards.
• Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.
• Employee discount and bi-annual clothing allowance (subject to local tax requirements).
• Monthly commission earning potential up to 3% of individual sales.
• 401K contribution after applicable company waiting period.