Part-Time Weekend Front Desk & Guest Services

Super 8 Nampa; Nampa (ID); On-site; USD 19,000 - 21,000; Part time

Job summary

Super 8 Nampa is seeking a positive and professional part-time hotel front desk agent to deliver an exceptional experience to every guest. You will welcome guests, manage their information, distribute keys and room assignments, and respond to general inquiries to ensure an excellent stay.

The role is scheduled for Saturday/Sunday mornings and Monday evenings. The ideal candidate has strong communication skills, a solid work ethic, and a commitment to guest satisfaction.

Qualifications

• Must have graduated high school, GED or equivalent.
• 1 year of experience in hospitality as a hotel front desk agent, receptionist, or guest service role preferred.
• Experience answering telephone calls and handling stressful situations.
• Excellent time management, organizational skills, customer service and interpersonal skills.

Responsibilities

• Field customer complaints when necessary.
• Answer incoming calls and questions about guests' needs in-person and online regarding bookings, rates, amenities, rooms, rewards programs and special requests.
• Greet, check-in, and check-out guests, distribute keys and room assignments, and record credit card information.
• Bookkeeping: keep accurate records of all hotel guest account information.
• Coordinate with housekeeping to ensure rooms are ready.

Skills

Excellent communication

Strong work ethic

Guest service mindset

Interpersonal skills

Education

High school diploma or GED

Job description

Super 8 Nampa is seeking a positive and professional part-time hotel front desk agent to deliver an exceptional experience to every guest. You will welcome guests, manage their information, distribute keys and room assignments, and respond to general inquiries to ensure an excellent stay.

The role is scheduled for Saturday/Sunday mornings and Monday evenings. The ideal candidate has strong communication skills, a solid work ethic, and a commitment to guest satisfaction.