Part time Virtual Assistant for a Local Media Company

LTVplus; Brandon (FL); Remote; USD 30,000 - 50,000; Part time

Job summary

Join a dynamic remote-first company dedicated to delivering outstanding customer experiences. As a part-time Virtual Assistant, you will engage with customers from around the world, providing support via email and assisting with various back-office tasks. Your role will involve helping customers navigate the platform, ensuring their needs are met with sound judgment and excellent communication skills. This is a fantastic opportunity for those who thrive in a fast-paced environment and are eager to make a positive impact on customer satisfaction.

Qualifications

• 1-2 years of experience in customer service.
• Ability to assist non-tech-savvy customers.

Responsibilities

• Address customer inquiries via email.
• Analyze customer requests and assist with refunds.

Skills

Written Communication Skills

Reading Comprehension

Customer Service

Tools

Zendesk

Job description

Help Customers from Anywhere in the World

Part-time Virtual Assistant for a Local Media Company

F724

F724

Who We Are:

At LTVplus, we’re dedicated to delivering WOW-worthy customer experiences for brands worldwide. We are a remote-first company with a team spread across the globe, embracing flexibility and diversity. We work with various clients, providing personalized support to enhance their customer experiences.

Is This YOU? Then We Want to Meet You!

• Good written communication skills
• Highly skilled in reading comprehension
• Sound judgment in assessing customer requests. Able to help customers who are not tech-savvy become comfortable with the Patch platform.

If this sounds like you, then you’re just who we’re looking for to join our team!

Your Mission Will Be To:

• Address customer inquiries via email and perform some back-office tasks.
• Analyze customer requests and determine whether to fulfill them, including assisting with refunds, editing user postings, usability assistance, etc.

Tech Checklist – Gotta Have It!

Requirements

• At least 1-2 years of experience in customer service.
• Software/platforms required: Zendesk.

Ready to use your skills to deliver top-tier service in a fast-paced and supportive environment?

Note: Only shortlisted candidates will be contacted.