Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) - Mahopac Anim[...]

PetVet Care Centers; Mahopac (NY); On-site; USD 26,000 - 29,000; Part time

Benefits offered by this job

Culture of Care

Part-time schedule

Career growth

Job summary

Mahopac Animal Hospital in Mahopac, NY is seeking a Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) to join the team. The role involves performing administrative and customer service tasks to support the hospital, with potential cross-training in veterinary care duties.

Responsibilities include handling client interactions, managing scheduling, processing payments, and assisting with basic pet care tasks as needed.

Qualifications

• Applicants must be 18 years of age or older.
• Must have previous veterinary experience.

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Communication

Job description

Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) - Mahopac Animal Hospital

Part-time Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) -

Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) - Mahopac Animal Hospital

PetVet Care Centers' Mahopac Animal Hospital is currently seeking a Part-Time Veterinary Receptionist (Care Coordinator) / Assistant (Cross Trained) to join their team!

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

Join our team as a Care Coordinator / Assistant (Cross Trained)who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.

At Mahopac Animal Hospital in Mahopac, New York, we put the focus on patient care and team work. We are a group committed to serving our community and fostering an upbeat and supportive culture. Every team member plays an important role in making it all happen.

Why Join Us:

• We are a busy 2-doctor practice who performs routine and some non-routine procedures.
• Our hospital is closed on weekends

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• Applicants must be 18 years of age or older to be considered for this position
• Must have previous veterinary experience

Schedule

• Part-Time, 2-3 days a week
• From 8AM-5PM (Thursdays are from 8AM-7PM)

Pay Range

$19 — $21 USD

At PetVet Care Centers, we’re committed to aCulture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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