Part-Time Upscale Retail Associate

Biltmore; Asheville (NC); On-site; USD 22,041 - 27,552; Part time

Job summary

Biltmore is hiring a Retail Sales Assistant to deliver exceptional guest service, assist with selections, and manage cash/register operations. The role includes restocking, up-selling, and maintaining shop presentation while supporting leadership and departments.

Responsibilities include opening/closing shops, handling inventory locations for guests, and ensuring a positive guest experience in a luxury setting. Availability for evenings, weekends, and holidays is required.

Qualifications

• Previous retail or guest service experience preferred.
• At least six months in retail or guest service.
• Excellent guest relations and verbal communication.
• Basic math and cash handling ability with POS.
• Commitment to world-class guest service.
• Able to work in a fast-paced, team environment.

Responsibilities

• Greet guests and provide exceptional service.
• Handle cash and operate POS accurately.
• Open/close shops and perform side work.
• Restock merchandise and maintain shop cleanliness.
• Upsell and cross-sell to increase revenue.
• Support leadership and departments as needed.

Skills

Customer service

Cash handling

POS operations

Communication skills

Teamwork

Multitasking

Tools

Cash register

POS system

Job description

Biltmore is hiring a Retail Sales Assistant to deliver exceptional guest service, assist with selections, and manage cash/register operations. The role includes restocking, up-selling, and maintaining shop presentation while supporting leadership and departments.

Responsibilities include opening/closing shops, handling inventory locations for guests, and ensuring a positive guest experience in a luxury setting. Availability for evenings, weekends, and holidays is required.