Part-Time Universal Banker: Sales + Service

Citi; New York (NY); On-site; USD 48,000 - 62,000; Part time

Job summary

Citi is hiring a Part-Time Universal Banker (20 hours) at the Garden Grove Branch, on-site in Garden Grove, California. The role supports customer service teams with basic sales and service activities, assisting with account opening and transactions.

The position emphasizes building customer loyalty, spotting sales opportunities, and ensuring compliance with bank policies. The posted full-time salary range will be prorated for part-time hours.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Experience

Retail Banking

Communication skills

Education

High School diploma

Job description

Citi is hiring a Part-Time Universal Banker (20 hours) at the Garden Grove Branch, on-site in Garden Grove, California. The role supports customer service teams with basic sales and service activities, assisting with account opening and transactions.

The position emphasizes building customer loyalty, spotting sales opportunities, and ensuring compliance with bank policies. The posted full-time salary range will be prorated for part-time hours.