Part Time Teller - West Rosa Parks

PNC; Tuskegee (AL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Educational assistance

Robust wellness program

Job summary

A leading financial institution seeks a Part Time Teller in Tuskegee, Alabama, focused on delivering exceptional customer experience and identifying banking opportunities. Responsibilities include resolving customer issues and promoting financial products. Candidates need strong customer service skills but do not require prior experience or formal education. The role includes comprehensive part-time benefits such as medical coverage and a 401(k) plan.

Qualifications

• Roles at this level typically do not require a university degree, high school diploma, GED, or significant experience.
• In lieu of a degree, a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing.
• Identify banking opportunities and make appropriate referrals.
• Engage customers and educate them on financial transaction options.
• Apply product knowledge to solve customer problems.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Client Loyalty

Customer Experience (CX)

Proactive Sales

Leveraging Technology

Education

High School Diploma or GED

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Part Time Teller within PNC’s West Rosa Parks organization, you will be based in Tuskegee, Alabama.

Job ID: R207456

Job Profile

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrates sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Core Employer Values

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

Preferred Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Education

No Degree.

Certifications

No Required Certification(s).

Licenses

No Required License(s).

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, part‑time employees may qualify for medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, back‑up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program. Part‑time employees accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Include “accommodation request” in the subject line and provide your name, the job ID, and your preferred method of contact. Emails not related to accommodation requests will not receive responses. Applicants may also call 877‑968‑7762 and say "Workday" for accommodation assistance. All information will be kept confidential and used only to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in its hiring practices.

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