Teller - University of Alabama

PNC; Tuscaloosa (AL); Vor Ort; USD 30.000 - 45.000; Vollzeit

Benefits dieser Stelle

Medical/prescription drug coverage

401(k) with PNC match

Paid time off

Zusammenfassung

A leading financial institution is seeking a Full Time Teller in Tuscaloosa, AL. This role is pivotal in delivering exceptional customer service and identifying banking opportunities. Ideal candidates will have strong communication skills and customer service orientation, with no formal degree required. Benefits include health coverage, 401(k) match, and paid time off.

Aufgaben

• Deliver a unique customer experience to improve financial wellbeing.
• Identify banking opportunities during customer interactions.
• Conduct lobby engagement activities to connect with customers.
• Apply product knowledge to resolve customer issues.

Kenntnisse

Accountability

Customer Experience (CX)

Client Loyalty

Proactive Sales

Identifying Opportunities

Ausbildung

High school diploma or GED

Jobbeschreibung

Overview

Position: Full Time Teller, based in Tuscaloosa, AL. At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success.

Job ID: R200623

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer\'s problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Additional Information

• Customer Focused – Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions.
• Managing Risk – Assessing and effectively managing the risks associated with business objectives and activities to ensure adherence to PNC\'s Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

• Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales

Competencies

• Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; wellness program with financial incentives. Paid time off includes maternity/parental leave, holidays, occasional absence days, vacation days based on career level and years of service. More details are available at Your PNC Total Rewards.

Disability Accommodations

If an accommodation is required to participate in the application process, contact [e-mail] with “accommodation request” in the subject line and include your name, job ID, and preferred contact method. Applications may also call 877-968-7762 for accommodation assistance. All information will be kept confidential as required to provide needed reasonable accommodations.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to FDIA, SAFE Act and FINRA requirements where applicable.

California Residents: Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.