Part-Time Teller - Marshall

Bank of 1889; Marshall (AR); On-site; USD 16,531 - 22,041; Part time

Job summary

Bank of 1889 in Marshall, AR is seeking a Part-Time Teller to deliver exceptional service and process transactions accurately and efficiently in accordance with bank policies and applicable laws.

This non-exempt position offers 20–28 hours per week, with Saturday shifts possible, and reports to Jamey Redding. The role requires a high school diploma or equivalent and prior teller or cashier experience is preferred, with a strong emphasis on accuracy, compliance, and customer care.

Qualifications

• High school diploma or equivalent.
• Previous teller or cashier work preferred.

Responsibilities

• Handle teller transactions accurately and efficiently.
• Identify customer needs and refer to appropriate bank services.
• Maintain neat teller window and balance cash per procedures.
• Ensure compliance with security measures and regulations.
• Provide courteous problem resolution and customer assistance.
• Work 20–28 hours per week; Saturday shifts may be required.

Skills

Customer service

Verbal communication

Numerical ability

Attendance & reliability

Cash handling equipment

Education

High school diploma or equivalent

Job description

Position: Part-Time Teller, FLSA Status: Non-Exempt, Reports to: Jamey Redding.

Purpose: To provide exceptional service to bank customers in a positive and upbeat manner. To handle transactions in a professional manner with accuracy in an expedient manner in accordance with bank policy and applicable laws and regulations.

Primary Duties

• Responsible for handling teller transactions in a timely and accurate manner in a positive and professional manner in accordance with bank policies and procedures. Understands and keeps informed of bank products and services. Identifies possible customer needs and refers customer to other areas of the bank for assistance as needed.
• Ability to operate teller equipment with minimal supervision.
• Maintains teller window in a neat and organized manner.
• Responsible for counting, packaging, and controlling money in accordance with bank procedures.
• Handles miscellaneous duties as assigned by branch manager which may include but are not limited to: sales of cashier's checks, money orders, etc.
• Balances the teller window on a daily basis in accordance with policy. If applicable reports, teller differences to appropriate personnel in a timely manner.
• Responsible for compliance with the bank's security procedures. Understands robbery and extortion instructions. Remains alert for security risks including money laundering, forgeries, robbery, fraud, counterfeit, etc., and reports to appropriate personnel and external authorities as detailed in the bank's security policy.
• Understands regulatory compliance issues related to the teller position including but not limited to Expedited Funds Availability (Reg CC), Bank Secrecy Act, Community Reinvestment Act (Reg BB), and other related regulations.
• Responsible for processing proof in an accurate and efficient manner at the branch level as needed.
• This position earns average of 20 - 28 hours of work per week. Saturday hours may be required.

Customer Service

• Responsible for understanding bank services and products such that the customer or prospective customer has confidence in the information provided.
• Able to identify customer needs and match services and products to those needs which may include referring or introducing customers to other key persons in the bank (i.e. loan officer, trust officer etc.)
• Understands compliance issues related to the customer service position including: Bank Secrecy Act, Expedited Funds Availability (Regulation CC), Community Reinvestment Act etc.
• Ability to assist customers in problem resolution in a professional, courteous and timely manner.

Skills Required

• Strong customer service skills that include professional appearance and attitude.
• Strong verbal communication skills.
• Ability to work well with numbers.
• Exhibits strong work habits including good attendance and ability to follow policies and procedures.
• Ability to operate appropriate machinery including 10-key, teller machine and cash counting machine.

Education

• High school diploma or equivalent.
• Previous teller or cashier work preferred.