Part Time Teller, Lexington Ave, NY

Santander; New York (NY); On-site; USD 29,000 - 45,000; Part time

Job summary

An established industry player is seeking a dedicated part-time Teller to join their team in New York. This role involves processing customer transactions, educating clients about banking products, and providing outstanding service. Ideal candidates will have a high school diploma, cash handling experience, and a passion for customer engagement. Join a dynamic workplace where you can grow your skills and make a real impact on customer satisfaction. With flexible hours and a supportive environment, this position is perfect for those looking to balance work and personal commitments while contributing to a leading financial institution.

Qualifications

• High school diploma required; cash handling and customer service experience preferred.
• Detail-oriented with strong math skills and ability to work in a fast-paced environment.

Responsibilities

• Process customer transactions and adhere to safe deposit box procedures.
• Educate customers about bank products and services while providing exceptional service.

Skills

Cash handling experience

Customer service skills

Detail oriented

General math skills

Fluent in Spanish

Education

High school diploma or equivalent (GED)

Job description

New York, United States of America

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.

Our Tellers process face-to-face customer transactions for a variety of routine financial transactions.

Responsibilities:

• Adheres to safe deposit box procedures/operations and guidelines
• Assists in exceeding service goals by minimizing customer wait times and accurately and efficiently processing customer transactions
• Educates and engages customers in conversations regarding their current and future financial needs and educates customers about bank products and services
• Provides exceptional customer service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
• Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations

Qualifications:

• High school diploma or equivalent (GED)
• Cash handling experience in a retail or banking environment
• Ability to adhere to policies, procedures, and instructions of management
• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Detail oriented with the ability to function in a fast-paced and changing environment
• General math skills
• Superior customer service skills
• Minimal physical effort such as sitting, standing, and walking
• Actively seeks information to understand customer needs
• Communicates clearly and precisely
• Listens carefully and asks questions to clarify understanding
• Displays a can-do attitude and willingness to learn
• Proactively clarifies one’s tasks and responsibilities
• Has basic understanding of organization’s flagship products and services
• Can identify the risk return of products and services
• Learns about and diligently follows established risk management policies, processes and procedures
• Learns new methods and procedures or modifies them to meet new standards. Is positive about new approaches and methods resulting from change
• Works effectively in team settings
• Shows appreciation for others' help and lends a hand when needed to complete shared tasks
• This is a part-time position and the hours per week will generally be between 20 and 29 hours per week. The recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for the position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime
• Fluent in Spanish preferred

At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions: Frequent minimal physical effort such as sitting, standing and walking. Occasional moving and lifting equipment and furniture is required to support onsite and offsite meeting setup and teardown. Physically capable of lifting up to fifty pounds, able to bend, kneel, climb ladders.

Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate at any time for any reason.

Primary Location: New York, NY, New York

Other Locations: New York-New York

Organization: Santander Bank N.A.

Salary: $29,250 - $45,000/year

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Finance and Sales
• Banking

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