Part-Time Teller: Client Service & Cash Transactions

Citi; San Diego (CA); On-site; USD 42,000 - 49,000; Part time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citi is seeking a Teller in San Diego to support branch operations and deliver high-quality client service. This entry-level position focuses on accurate transactions, cash handling, and client education about digital options.

You will contribute to revenue by connecting clients with suitable products and services in a team-oriented environment. The role emphasizes adherence to policies, regulatory compliance, and risk awareness, with a strong service minded culture and opportunities for growth

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service.
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash.
• Identify referral opportunities for new products and services based on client’s financial goals.
• Educate clients on digital and self-service opportunities offered by Citi.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure safety and security of client and bank assets.
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed.
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior and measured by metrics.
• Appropriately assess risk when business decisions are made, driving compliance with laws and safeguarding Citi and its assets.

Skills

Sales experience

Customer service

Money handling

Problem solving

Team work

Education

High School diploma or equivalent

Job description

Citi is seeking a Teller in San Diego to support branch operations and deliver high-quality client service. This entry-level position focuses on accurate transactions, cash handling, and client education about digital options.

You will contribute to revenue by connecting clients with suitable products and services in a team-oriented environment. The role emphasizes adherence to policies, regulatory compliance, and risk awareness, with a strong service minded culture and opportunities for growth