Part Time Teller

PNC Financial Services Group, Inc.; Township of Washington (NJ); On-site; USD 17,000 - 22,000; Part time

Job summary

PNC Financial Services Group, Inc. is seeking a part-time Teller to join our retail team in Sewell, NJ, at the Washington Township Branch.

This in-office position focuses on delivering an exceptional customer experience while maintaining accuracy in everyday teller operations. You will educate customers on banking options, process a variety of interactions, and identify opportunities to better serve clients.

Qualifications

• Strong customer service experience or aptitude.
• Ability to educate customers on banking options.
• Excellent communication and listening skills.
• Adherence to policies and procedures.

Responsibilities

• Process a variety of customer interactions.
• Educate customers on alternatives for their financial interactions.
• Identify banking opportunities and referrals.
• Refer opportunities to branch staff as appropriate.
• Engage lobby to connect with customers.
• Educate customers on managing transactions using technology.
• Apply product and procedural knowledge to solve problems.
• Adhere to policies and demonstrate sound judgment.
• Ensure branch operations and transactions are completed efficiently.

Skills

Customer service

Cash handling

Sales opportunities

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a(n) Part Time Teller within PNC's retail organization, you will be based in Sewell, NJ at the Washington Township Branch. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.

• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

To learn more about this and other opportunities on our team Watch this video.