Part-Time Teller: Elevate Customer Experience in Banking

PNC; Hanover Township (IL); On-site; USD 23,846 - 39,743; Part time

Benefits offered by this job

Health benefits

401(k) with match

Job summary

PNC in Cedar Knolls, New Jersey, seeks a Part Time associate for its Central Jersey retail team. The role focuses on delivering a superior customer experience, educating customers about banking options, and identifying opportunities to refer customers to branch staff.

It emphasizes adherence to policies and accurate daily operations. Candidates should be motivated by helping customers manage financial transactions with available technology and resources, while contributing to branch goals and

Qualifications

• Experience is not strictly required; no degree is acceptable with relevant experience or certifications.
• Role emphasizes customer interaction, sales opportunities, and adherence to bank policies.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and ensures branch operations are performed efficiently.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC in Cedar Knolls, New Jersey, seeks a Part Time associate for its Central Jersey retail team. The role focuses on delivering a superior customer experience, educating customers about banking options, and identifying opportunities to refer customers to branch staff.

It emphasizes adherence to policies and accurate daily operations. Candidates should be motivated by helping customers manage financial transactions with available technology and resources, while contributing to branch goals and