Part-Time Teller: Elevate Customer Experience

PNC Financial Services Group, Inc.; Phoenix, Northern (AZ, KY); Hybrid; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Educational assistance

Job summary

PNC Financial Services Group, Inc. is seeking a part-time Teller at the West Thomas Branch in Phoenix, AZ. This role focuses on delivering a personalized customer experience, educating clients on financial options, and identifying opportunities to meet their banking needs.

The position emphasizes accurate daily operations, adherence to policies, and a customer-centric approach within an in-office environment. Bilingual Spanish is preferred to serve a diverse customer base at the 85017 location.

Qualifications

• Bilingual Spanish language skills preferred.
• Customer service experience would be beneficial.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Applies product and procedural knowledge to solve customer’s problems.
• Adheres to policies and procedures to ensure efficient and accurate teller operations.

Skills

Bilingual Spanish

Customer Service

Job description

PNC Financial Services Group, Inc. is seeking a part-time Teller at the West Thomas Branch in Phoenix, AZ. This role focuses on delivering a personalized customer experience, educating clients on financial options, and identifying opportunities to meet their banking needs.

The position emphasizes accurate daily operations, adherence to policies, and a customer-centric approach within an in-office environment. Bilingual Spanish is preferred to serve a diverse customer base at the 85017 location.