Part-Time Teller: Elevate Customer Banking Experience

Citibank (Switzerland) AG; Burlingame (CA); On-site; Confidential; Part time

Job summary

Citi in Burlingame, California, is seeking an entry-level Teller to assist with branch activities, deliver client-facing services, and process transactions in coordination with the Customer Service function.

The role focuses on accurate cash handling, identifying referral opportunities for Citi products, educating clients on digital tools, and ensuring compliance with bank policies to provide an exceptional customer experience.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions including cash deposits, withdrawals, and vault cash maintenance.
• Identify referral opportunities for Citi products based on client goals.
• Educate clients on digital and self-service options.
• Adhere to bank policies and regulatory procedures to protect assets.
• Manage client needs and escalate issues as needed.
• Maintain knowledge of client accounts and Citi products.
• Contribute to an exceptional client experience and meet metrics.

Skills

Customer service

Sales experience

Money handling

Communication skills

Teamwork

Education

High School diploma or equivalent

Job description

Citi in Burlingame, California, is seeking an entry-level Teller to assist with branch activities, deliver client-facing services, and process transactions in coordination with the Customer Service function.

The role focuses on accurate cash handling, identifying referral opportunities for Citi products, educating clients on digital tools, and ensuring compliance with bank policies to provide an exceptional customer experience.