Part-Time Teller: Drive-Thru Cash & Client Care

Stride Bank Na; Enid (OK); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

Stride Bank Na in Enid, OK, seeks a Teller to handle cash transactions, deposits, withdrawals, and loan activity with accuracy and courtesy. You will greet customers, explain account features, and maintain a neat TCR-cash drawer, ensuring daily balancing and high service standards.

The role emphasizes customer relations, problem resolution, and referral of appropriate bank products while adhering to procedures and maintaining professional appearance.

Qualifikationen

• High School Diploma or equivalent, required.
• Cash handling experience in retail sales or professional office environment and/or banking experience, preferred.
• Ability to read and interpret documents such as procedure manuals, general business correspondence or government regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

Aufgaben

• Greets customers and promotes a welcoming, customer-focused environment.
• Explains product and account features and service charges clearly.
• Processes cash transactions: checks, deposits, withdrawals, and loan activity; balances daily transactions.
• Maintains accurate cash and coin in the drawer and TCR; ensures neat, orderly cash handling.
• Resolves customer inquiries and problems, researching and escalating to management when needed.
• Provides superior service, identifies customer needs and suggests bank products accordingly.
• Troubleshoots TCR issues and maintains professional appearance and conduct.

Kenntnisse

Cash handling

Customer service

Banking knowledge

Balancing cash/transactions

Communication

Problem resolution

Teller Cash Recycler (TCR)

Cash drawer

Ausbildung

High School Diploma

Tools

Teller Cash Recycler (TCR)

Cash drawer

Jobbeschreibung

Stride Bank Na in Enid, OK, seeks a Teller to handle cash transactions, deposits, withdrawals, and loan activity with accuracy and courtesy. You will greet customers, explain account features, and maintain a neat TCR-cash drawer, ensuring daily balancing and high service standards.

The role emphasizes customer relations, problem resolution, and referral of appropriate bank products while adhering to procedures and maintaining professional appearance.