Part-Time Teller/Customer Service Representative

Viking Bank; Alexandria (MN); On-site; USD 19,000 - 25,000; Part time

Job summary

Viking Bank in Alexandria is seeking a Part-Time Teller/Customer Service Representative at the Alexandria Branch to greet customers and handle everyday banking needs. This entry-level role focuses on accuracy, courtesy, and building trust through personal service.

You will process deposits and withdrawals, answer questions, and connect customers with the right team for more complex needs, while upholding privacy and security standards.

Qualifications

• Customer service experience or aptitude for friendly, accurate interactions.

Responsibilities

• Greet customers with warmth and professionalism, making them feel welcome and valued.
• Process deposits, withdrawals, loan payments, and transfers accurately and efficiently.
• Balance cash drawer daily and assist with cashier's checks, debit card, and check orders.
• Answer questions, resolve concerns, and connect customers with the right team for more complex needs.
• Follow policies to ensure customer privacy, verify identities, and uphold security.

Skills

Customer service

Job description

Part-Time Teller/Customer Service Representative (Alexandria Branch)

Looking for a flexible way to begin your career in banking? Viking Bank is hiring a Part-Time Teller/Customer Service Representative to join our welcoming team. In this entry-level role, you'll be the first point of contact for customers, assisting with everyday banking transactions such as deposits, withdrawals, and account inquiries. As a CSR at Viking Bank, you'll be the trusted face our customers rely on - helping them navigate their financial needs with thoughtful attention, accuracy, and a personal touch.

How You'll Make a Difference - The Viking Way

• Serve with heart
  Greet every customer with warmth and professionalism, making them feel welcome and valued from the moment they arrive.
• Handle everyday banking with thoughtful attention
  Process deposits, withdrawals, loan payments, and transfers accurately and efficiently - because every detail matters when it comes to our customers' finances.
• Keep things running smoothly
  Balance your cash drawer daily, issue cashier's checks, and assist with debit card and check orders - all while keeping your workspace secure and organized.
• Be a trusted guide
  Answer questions, resolve concerns, and connect customers with the right team members for more complex needs -always with patience and a helpful spirit.
• Protect what matters
  Follow all policies and procedures to ensure customer privacy, verify identities, and uphold the highest standards of compliance and security.
• Spot opportunities to help
  Listen closely and recognize when a customer could benefit from additional products or services - offering thoughtful solutions that support their financial journey.

Join Us and Be Part of a Team That's Truly Invested in Your Journey!
This year, Viking Bank proudly celebrates 45 years of serving our communities, built on relationships, trust, and a commitment to doing the right thing. We believe in supporting our employees just as strongly as we support our customers and communities.

Viking Bank is an Equal Opportunity Employer
We're committed to a workplace where everyone's journey matters.