Universal Banker

Trustar Bank; Virginia (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Wellness resources

Opportunity for advancement

Job summary

Trustar Bank is seeking a banking professional to provide efficient customer service and process financial transactions. The ideal candidate should have experience in a teller or new accounts position and possess excellent interpersonal skills.

Responsibilities include accurate processing of client transactions, account management, and ensuring compliance with banking procedures. Location includes the bank's branches in Virginia, providing an opportunity for professional growth and development.

Qualifications

• At least one to two years of banking experience in a teller or new accounts position preferred.
• Ability to handle multiple tasks in a fast-paced environment.
• Capable of completing teller and new accounts training.

Responsibilities

• Provide courteous and professional service while processing transactions.
• Balance daily transactions and cash according to bank policies.
• Identify customer needs and provide solutions based on Trustar Bank's offerings.
• Respond to client inquiries in a timely and accurate manner.
• Perform account opening and servicing tasks confidently.
• Ensure compliance with bank policies and procedures.
• Assist with various administrative activities as assigned.

Skills

Interpersonal skills

Math aptitude

Microsoft Office applications

Teamwork

Effective communication

Education

High school diploma or equivalent

Job description

Benefits

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Responsibilities

• While representing the Bank to customers in a courteous and professional manner, provide prompt, efficient and accurate service in processing transactions while establishing a rapport with clients to ensure they feel welcome in the branch.
• Process client financial transactions in an accurate and timely manner. Balance daily transactions and cash in accordance with established Bank policy and procedures.
• Ask open ended questions to identify customer needs and extend solutions based on knowledge of Trustar Bank products/services.
• Professionally provide timely and accurate responses to client inquiries.
• Perform account opening and servicing with confidence and precision.
• Assist with various administrative daily and monthly activities to ensure the branch consistently complies with all Bank policies and procedures as they pertain to the performance of the position to include opening new accounts, teller procedures, security procedures, BSA procedures and Compliance procedures.
• Support the Branch in all sales, service and community related initiatives.
• Candidate will assist with other duties as assigned.

Qualifications

High school diploma or its equivalent. At least one to two years banking experience in a teller or new accounts position is preferred.

Must be able to perform each essential duty satisfactorily and successfully complete teller and new accounts training. Ability to remain calm and complete more than one task at a time in a fast-paced environment. May stand occasionally.

Skills & Knowledge

• A high level of interpersonal and verbal skills to represent the Bank in a positive manner in dealing with customer/teller transactions.
• Good math aptitude and reasoning skills.
• Working knowledge of and experience with Microsoft Office applications.
• Ability to function as an effective team member.
• Ability to communicate clearly over the telephone and in person.

Working Conditions

Continuous daily contact with customers and the public performing recurring tasks. Close daily contact with peers, manager and other bank employees. Work schedules may include evening and Saturday hours. May also work in our Bethesda, Great Falls, and Reston locations.

We are an equal opportunity employer.