Part-Time Teller: Build Customer Loyalty & Banking Skills

PNC; Venice (FL); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health benefits (medical/prescription)

401(k) with company match

Paid holidays

Vacation accrual after 90 days

Educational assistance

Job summary

PNC Financial Services Group, Inc. in Venice, FL is seeking a Part-Time Teller to deliver a unique customer experience, process varied transactions, and educate customers about digital options. You will identify banking opportunities during each interaction and refer to branch staff as appropriate.

In this in-office role, you will help maintain efficient branch operations, work with a supportive team, and focus on customer satisfaction while adhering to policies and risk guidelines.

Qualifications

• No specific degree required; experience welcomed.
• Strong customer service and communication skills.
• Ability to educate customers on banking options and use digital tools.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits.
• Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Venice, FL is seeking a Part-Time Teller to deliver a unique customer experience, process varied transactions, and educate customers about digital options. You will identify banking opportunities during each interaction and refer to branch staff as appropriate.

In this in-office role, you will help maintain efficient branch operations, work with a supportive team, and focus on customer satisfaction while adhering to policies and risk guidelines.