Part-Time Teller - Build Customer-Focused Banking Skills

PNC Financial Services Group, Inc.; Morgantown (WV); On-site; USD 21,000 - 28,000; Part time

Job summary

PNC’s Morgantown branch in West Virginia is seeking a Part Time Teller to deliver a personalized customer experience, educate customers on banking options, and identify opportunities to refer customers to branch staff for tailored solutions. This role emphasizes accuracy, adherence to policies, and active engagement with customers in a supportive, in-office setting.

Ideal candidates will bring strong customer service skills and the ability to leverage technology to assist customers with

Qualifications

• Customer service experience preferred.
• Able to educate customers on options for financial interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC’s Morgantown branch in West Virginia is seeking a Part Time Teller to deliver a personalized customer experience, educate customers on banking options, and identify opportunities to refer customers to branch staff for tailored solutions. This role emphasizes accuracy, adherence to policies, and active engagement with customers in a supportive, in-office setting.

Ideal candidates will bring strong customer service skills and the ability to leverage technology to assist customers with