Part-Time Teller (20h) — Client-Focused Banking & Sales

Citigroup Inc.; New York (NY); Hybrid; USD 22,000 - 30,000; Part time

Job summary

The Part-Time Teller (20 Hours) at Queens Village Branch is an entry-level role focused on delivering high-quality client service and accurate banking transactions on-site in Queens, NY. You will support branch cash handling, customer inquiries, and referrals to drive revenue while upholding Citi policies.

The role emphasizes compliance, teamwork, and a positive customer experience, with opportunities to educate clients on digital tools and self-service options.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.

Responsibilities

• Serve as the first point of contact for Citi clients with friendly, efficient service.
• Perform banking transactions including cash deposits/withdrawals and managing branch cash.
• Identify referral opportunities for new products and services based on client needs.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to bank policies, controls, and regulatory procedures to ensure safety and security of assets.
• Escalate and manage client issues to ensure complete satisfaction.

Skills

Customer service

Sales ability

Communication skills

Teamwork

Money handling

Education

High School diploma or equivalent

Job description

The Part-Time Teller (20 Hours) at Queens Village Branch is an entry-level role focused on delivering high-quality client service and accurate banking transactions on-site in Queens, NY. You will support branch cash handling, customer inquiries, and referrals to drive revenue while upholding Citi policies.

The role emphasizes compliance, teamwork, and a positive customer experience, with opportunities to educate clients on digital tools and self-service options.