Part Time Teller (20 Hours) - San Jose Main Branch

Citibank; San Jose (CA); On-site; USD 41,000 - 52,000; Part time

Job summary

A forward-thinking company seeks a dedicated Teller to join its team in San Jose. In this entry-level role, you'll be the first point of contact for clients, ensuring a positive experience through exceptional customer service. Your responsibilities will include handling banking transactions, managing cash supply, and identifying opportunities for new products and services. This part-time position offers a chance to grow your skills in a dynamic environment, where you'll contribute to the branch's success while supporting clients in achieving their financial goals. If you're passionate about customer service and eager to make a difference, this role is perfect for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k)

Paid Time Off

Wellness Programs

Life Insurance

Disability Insurance

Qualifications

• Previous experience in customer service and sales preferred.
• Ability to handle cash and manage transactions accurately.

Responsibilities

• Serve as the first contact for clients, providing excellent service.
• Perform banking transactions and manage cash supply for the branch.

Skills

Customer Service

Sales Experience

Money Handling

Problem Solving

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The salary range provided in this posting is based on a 40 hour work week.

Good Faith Schedule- subject to change based on business needs:

Monday, Wednesday, Thursday and Friday 11:00am- 4:00pm

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Job Family Group:

Customer Service

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Job Family:

Branch Service

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Time Type:

Part time

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Primary Location:

10 ALMADEN BOULEVARD SAN JOSE

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Primary Location Full Time Salary Range:

$41,600.00 - $51,960.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 14, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.