Part-Time Teller (20 Hours) - Queens Boulevard & 39th Street Branch

Citibank; New York; On-site; USD 41,000 - 52,000; Part time

Job summary

An established industry player is seeking a dedicated Teller to join their team. This entry-level position offers a unique opportunity to engage with clients, providing exceptional customer service while handling banking transactions. You will play a vital role in ensuring client satisfaction and branch efficiency, all while adhering to bank policies and operational controls. If you're passionate about delivering high-quality service and eager to grow in a dynamic environment, this role is perfect for you. Join a company that values teamwork and offers competitive benefits to support your career journey.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Life Insurance

Accident Insurance

Disability Insurance

Wellness Programs

Paid Time Off

Paid Holidays

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.

Responsibilities

• Serve as the first point of contact for clients, providing friendly customer service.
• Perform banking transactions and manage cash supply efficiently.

Skills

Customer Service

Sales Experience

Money Handling

Problem Solving

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Customer Service

------------------------------------------------------

Job Family:

Branch Service

------------------------------------------------------

Time Type:

Part time

------------------------------------------------------

Primary Location:

Rockaway Park New York United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$41,600.00 - $51,960.00

Salary shown is for full-time positions and will be prorated for part-time hires based on number of hours worked.

The hourly rate corresponding to the annual range is:

$20.00 - $24.98

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Anticipated Posting Close Date:

May 06, 2025

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.