Part-Time Teller (20 Hours) - Manhattan Square Area

Citibank; New York (NY); On-site; USD 41,000 - 52,000; Full time

Job summary

An established industry player is seeking a dedicated Teller to join their team in New York. This entry-level position is vital for delivering exceptional customer service and ensuring efficient banking transactions. The ideal candidate will thrive in a dynamic environment, assisting clients with their banking needs while identifying opportunities for new products and services. With a focus on compliance and operational excellence, this role offers a chance to grow within a supportive team. If you are passionate about helping others and eager to start your career in banking, this is the perfect opportunity for you.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

401(k) Plan

Paid Time Off

Wellness Programs

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.

Responsibilities

• Serve as the first point of contact for Citi clients, providing positive customer service.
• Perform efficient banking transactions and manage cash supply for the branch.

Skills

Customer Service

Sales Experience

Money Handling

Problem Solving

Communication Skills

Teamwork

Education

High School Diploma or Equivalent

Job description

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities:

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education:

• High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Customer Service

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Job Family:

Branch Service

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Time Type:

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$41,600.00 - $51,960.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

May 09, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.