Part-Time Teller (20 Hours), Los Feliz Branch

Citibank (Switzerland) AG; Los Angeles (CA); Hybrid; Confidential; Part time

Job summary

Citibank is seeking a Part-Time Teller (20 hours) for the Los Feliz branch in Los Angeles. You will support daily branch operations, process transactions, and deliver high-quality customer service in a fast-paced environment.

Responsibilities include cash handling, customer assistance, and promoting digital banking tools while maintaining compliance with policies and controls. This entry-level role emphasizes accuracy, teamwork, and a client-centric approach.

Qualifications

• Previous relevant experience preferred.
• Demonstrated sales and customer service experience.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide friendly, efficient service.
• Perform accurate banking transactions including cash handling and deposits.
• Identify referral opportunities for Citi products and services based on client needs.
• Educate clients on digital and self-service options offered by Citi.
• Adhere to bank policies and regulatory procedures to ensure safety and security.

Skills

Customer service

Money handling

Sales

Teamwork

Problem solving

Communication

Education

High School diploma or equivalent

Job description

## Part-Time Teller (20 Hours), Los Feliz BranchApply: On-Site: Los Angeles California United States: Part time: Posted Today: 26996917The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. **Responsibilities:*** Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service* Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash* Identify referral opportunities for new products and services based on client’s financial goals* Educate clients on digital and self-service opportunities offered by Citi* Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets* Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed* Maintain working knowledge of client accounts as well as new and existing products and services offered.* Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.**Qualifications:*** Previous relevant experience preferred* Demonstrated sales and customer service experience* Money handling experience* Effective problem solving and communication skills* Ability to work well in a team oriented environment**Education:*** High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.