Part- Time Teller (20 Hours) , Anaheim Hills Branch

Citigroup Inc.; Anaheim (CA); On-site; USD 41,600 - 49,360; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off packages

Job summary

Citigroup Inc. is seeking an entry-level Teller in Anaheim, California, responsible for executing branch activities and providing high-quality customer service. The role involves performing banking transactions, educating clients about services, and managing client concerns.

Qualified candidates should have a high school diploma and relevant customer service experience. The expected salary range for this role is between $41,600 and $49,360 annually, supplemented by competitive benefits.

Qualifications

• Previous relevant experience preferred.
• Effective problem solving and communication skills.
• Ability to work well in a team-oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients.
• Perform efficient and accurate banking transactions.
• Identify referral opportunities for new products and services.
• Educate clients on digital and self-service opportunities offered by Citi.
• Ensure all client needs are met and manage client issues.

Skills

Customer service experience

Sales experience

Money handling experience

Problem solving skills

Teamwork ability

Education

High School diploma or equivalent

Job description

The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well as new and existing products and services offered
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications

• Previous relevant experience preferred
• Demonstrated sales and customer service experience
• Money handling experience
• Effective problem solving and communication skills
• Ability to work well in a team oriented environment

Education

• High School diploma or equivalent

This job description provides a high‑level review of the types of work performed. Other job-related duties may be assigned as required.

The salary range provided in this posting is based on a 40 hour work week.

Salary & Compensation

Primary Location Full Time Salary Range: $41,600.00 - $49,360.00

The hourly rate corresponding to the annual range is: $20.00 - $23.73

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.