Part Time Teller

PNC; Wyoming (MI); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid holidays

Job summary

PNC is looking for a Part-time Teller in Wyoming, Michigan, aimed at delivering exceptional customer service and financial wellbeing. This role involves interacting with customers, promoting PNC products, and ensuring efficient operations in the branch.

The ideal candidate should be proactive, skilled in customer service, and able to manage multiple priorities. PNC offers various benefits to part-time employees including medical coverage, 401(k) plans, and paid holidays.

Qualifications

• No degree required, prior experience is not mandatory.
• Successful candidates must have appropriate knowledge and skills.

Responsibilities

• Deliver a unique customer experience improving financial wellbeing.
• Educate customers on available financial alternatives.
• Perform lobby engagements to connect with customers.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

Position Overview

Part‑time Teller in PNC Retail Banking, based in Wyoming, MI, 28 hours weekly.

Branch Hours

Monday‑Friday: 9:00am-5:00pm.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role.

Preferred Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits. For part‑time employees, benefits include:

• Medical/prescription drug coverage (with Health Savings Account option)
• Dental and vision options
• Employee life insurance
• 401(k) with PNC match
• Pension and stock purchase plans
• Backup child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance (select programs fully paid)
• Robust wellness program with financial incentives
• Parental leave
• Paid holidays (up to 11 per year)
• Occasional absence days (7 per year)
• Accrued vacation time based on hours worked, usable after 90 days of service

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us at [e-mail] or call 877-968-7762. All information provided will be kept confidential.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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