Part Time Teller

PNC; Wixom (MI); On-site; USD 20,664 - 26,174; Part time

Benefits offered by this job

Medical coverage

Dental & Vision

401(k) with match

Paid time off

Education assistance

Job summary

PNC in Wixom, MI is seeking a Part-Time Teller to deliver a friendly, customer-focused experience while helping clients manage their finances. Based at our Wixom branch, you will engage customers, educate them on banking options, and promote PNC products during daily interactions.

No university degree is required; prior banking experience is not needed. This role emphasizes accuracy, customer service, and the ability to leverage technology to improve financial wellbeing for our customers.

Qualifications

• No university degree is required.
• Prior experience in banking is not required.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Educates customers on alternatives and banking opportunities during conversations.
• Performs lobby engagement to position PNC products using available tools.
• Applies product and procedural knowledge to solve customer problems and maintains operations with accuracy.

Skills

Customer Service

Banking

Proactive Sales

Digital Awareness

Accountability

Identifying Opportunities

Leveraging Technology

Customer Experience

Education

No Degree

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued, and have an opportunity to contribute to the company’s success. As a Part‑Time Teller within PNC’s Retail Branch organization, you will be based in Wixom, MI.

Job Description

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, and identifies banking opportunities during the conversation.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs, utilizing technology, tools, and resources.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to all policies and procedures, demonstrates sound judgment within established limits, and ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Employee Expectations

• Customer Focused – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk – Assessing and effectively managing all of the risks associated with business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework.

Preferred Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma, GED, or significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education

No Degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, part‑time employees may receive medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, employee life insurance, 401(k) with PNC match, pension and stock purchase plans, backup child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance (including select programs fully paid), and a robust wellness program with financial incentives. Part‑time employees also accrue vacation time based on hours worked (including overtime) in the current calendar year to be used after 90 days of service. Paid time off includes parental leave, up to 11 paid holidays each year, and 7 occasional absence days each year, unless otherwise required by law.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at [e-mail]. Include “accommodation request” in the subject line and provide your name, the job ID, and your preferred contact method. Applicants may also call 877‑968‑7762 and say “Workday” to request assistance. All information provided is confidential and will be used only to the extent necessary to provide the requested accommodation.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for registered roles, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain an understanding of how PNC may use or disclose your personal information in our hiring practices.