Part Time Teller

Sound Credit Union; Washington (District of Columbia); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Medical insurance

401k match

PTO 60 hours

Work/Life balance time

Federal holidays

Annual bonus

Gym reimbursement

Multilingual incentives

EAP & mental health

Banking discounts

Charitable matching

Free ORCA pass

Job summary

Sound Credit Union is recruiting for a Part-Time Teller / Member Service Representative at the Key Center Branch in Washington. The role focuses on delivering exceptional member service, handling transactions, answering inquiries, and building trusted member relationships.

Compensation includes an hourly target range of $20.00–$22.50 with a full range of benefits and opportunities for growth. This in-branch position requires in-person coverage on rotating schedules, including Saturdays.

Qualifications

• One-year experience in a customer service position required.
• Cash handling and retail sales experience is preferred.
• High School Diploma or equivalent required.
• Must be bondable.
• Employer sponsorship to secure or maintain employment authorization is not available.
• Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Responsibilities

• As the first point of contact, you will assist our members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Skills

Customer service

Cash handling

Retail sales

Education

High School Diploma or equivalent

Job description

Job Details

• Level: Entry
• Job Location: Key Center - Lakebay, WA 98349
• Position Type: Part Time
• Education Level: High School Diploma or equivalent.
• Salary Range: $20.00 - $25.00 Hourly
• Travel Percentage: In Branch Full Time
• Job Shift: M - F, Rotating 1/2 Day Sat (30-34 hrs)
• Job Category: Banking

Sound Credit Union is currently seeking a Part-Time Teller / Member Service Representative to join the team at our Key Center Branch! If you have a passion for helping others, possess a sense of curiosity, enjoy problem-solving, value building customer relationships, and are seeking a place that offers opportunities for professional development, then this entry-level position at Sound may be the perfect fit for you to get started in a financial institution. We offer a unique Branch Progression Model that is designed to provide you with advancement in your role and an increase in your salary through on-the-job training and structured compensation increases. Your Compensation: Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $20.00 - $22.50, depending on previous experience and education. The full salary range is $20.00 – $25.00. As a branch employee, you will also be eligible for a wide range of incentives tied to certain products and services, paid out quarterly. This plan rewards team members for exceeding production goals set by Credit Union Leadership. When a branch meets its quarterly goals and audit, we provide a monetary incentive to the team members.

Why Work with Us

We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued.

Your Benefits

• 100% employer paid premiums for medical and vision for yourself and more than 70% for dependent’s premiums.
• 401k match dollar for dollar up to 4% – plus an additional discretionary profit share.
• 60 hours of Paid Time Off (PTO) each year, with increases over tenure.
• Up to 25 hours of employer paid Work/Life Balance time, awarded annually.
• 10 employer paid Federal Holidays every year.
• Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
• Up to $50/month gym/lifestyle reimbursement.
• Incentives for multilingual speakers.
• Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
• Free and/or discounted banking services and loans.
• Employee Charitable Matching Program.
• Free ORCA pass.

What You’ll Do

Responsibilities

• As the first point of contact, you will assist our members with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Requirements

• One-year experience in a customer service position required.
• Cash handling and retail sales experience is preferred.
• High School Diploma or equivalent required.
• Must be bondable.
• Employer sponsorship to secure or maintain employment authorization is not available.
• Notary and NMLS certifications are necessary for UA II level and higher and require US citizenship or permanent legal residency in order to be obtained as per WA State Law.

Our Hours

To best serve our members, this position requires an in-person schedule. Shifts are typically rotating days between Monday – Friday, 8:45 AM – 5:15 PM or 9:15 AM – 5:45 PM, and Saturdays 8:45 AM – 1:15 PM affording a day off during the week. This part-time position will work 30-34 hours per week and must be available to work Saturdays.

About Sound Credit Union

Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community.

Equal Opportunity Statement

Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.