Part Time Teller

PNC; Rocky Mount (NC); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Educational assistance

Wellness program with financial incentives

Job summary

PNC in Rocky Mount, NC is seeking a part-time teller to enhance the customer experience in its retail banking organization. You will engage with customers, identify banking opportunities, and apply knowledge to solve problems efficiently.

The role does not require a degree and offers competitive benefits including medical coverage, 401(k) matching, paid time off, and more. Join PNC and help individuals manage their financial needs while fostering client loyalty.

Qualifications

• No degree required, but prior experience may be considered.
• Must demonstrate appropriate knowledge, skills, and abilities for the role.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing.
• Identify opportunities through meaningful conversations.
• Perform lobby engagement activities to connect with customers.
• Apply knowledge to solve customer problems.
• Ensure efficient and accurate daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

Position Overview

As a part‑time teller within PNC’s retail banking organization, you will be based in Rocky Mount, NC at the Main Branch.

Job Description

• Deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Process a variety of customer interactions, educate customers on alternatives, and identify banking opportunities.
• Identify opportunities through meaningful conversations and make appropriate referrals to branch staff.
• Perform lobby engagement activities to connect with customers and position PNC products to meet their needs. Educate customers on managing financial transactions using technology, tools, and resources.
• Apply product and procedural knowledge to solve customer problems.
• Adhere to all policies and procedures, demonstrating sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role.

Preferred Skills

• Accountability
• Banking
• Client Loyalty
• Customer Experience (CX)
• Customer Service
• Identifying Opportunities
• Leveraging Technology
• Proactive Sales

Competencies

• Accuracy and Attention to Detail
• Addressing Customer Needs
• Banking Products
• Digital Awareness
• Effective Communications
• Fraud Detection and Prevention
• Managing Multiple Priorities
• Matrix Management
• Problem Solving
• Understanding Customer Needs

Work Experience: Not required. Prior experience may be considered in lieu of a degree.

Education: No Degree required.

Certifications: No required certifications.

Licenses: No required licenses.

Benefits

PNC offers a comprehensive range of benefits to meet your needs now and in the future. Part‑time employees may receive medical/prescription drug coverage with a Health Savings Account, dental and vision options, life insurance, 401(k) with match, pension and stock purchase plans, backup child/elder care, adoption reimbursement program, educational assistance, and a robust wellness program with financial incentives. Paid time off may include parental leave, up to 11 paid holidays, 7 occasional absence days, and vacation time accruing based on hours worked.

Equal Employment Opportunity

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to regulations that prohibit the hiring of individuals with certain criminal history.