Part-time Teller

Stillman Bank Corp NA; Rochelle (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Paid time off

Holiday pay

Employer 401k match

Employee discounts

Job summary

Stillman Bank in Rochelle, IL is seeking a part-time teller to greet customers, process deposits and withdrawals, and handle cash with accuracy. You will assist customers with documents, verify checks, and balance cash drawers while maintaining privacy and professionalism.

The role is on-site for roughly 20–29 hours per week, with Saturday mornings rotation and competitive hourly pay. Benefits include paid time off and holiday pay, with a focus on customer service and cross-selling opportunities.

Qualifications

• Must be 17 years of age or older.
• Experience with cash handling or customer service.
• Proficient with computers and standard equipment operation.

Responsibilities

• Greet customers in a prompt, professional and friendly manner and support a positive, welcoming and customer-focused environment.
• Assist customers in preparing necessary documents to complete transactions.
• Examine and verify negotiable instruments for identity and endorsements.
• Accept and process deposits and withdrawals and issue receipts.

Skills

Cash Handling

Customer Service

Cashiering

Education

High School Diploma

Tools

POS Software

Job description

ABOUT US:

Stillman Bank is a local, community bank founded in 1882. Started in Stillman Valley, IL, we have grown to 6 locations throughout Ogle and Winnebago counties. Our organization is owned by shareholders and shareholder families, some of which span back 3 generations.Our Mission is to provide comprehensive financial solutions that support the well-being of our customers and strengthen the communities we serve.

ABOUT THE ROLE:

As a teller, you are on the front lines, interacting with customers throughout the day. A positive, outgoing personality is a must. This position performs a variety of deposit transactions and other banking customer services, while ensuring accuracy, courtesy, professionalism, and customer satisfaction. This role looks for opportunities to explain and suggest other products and services to customers.

You Will:

• Greetcustomers in a prompt, professional and friendly manner and support a positive, welcoming and customer-focused environment.
• Assistcustomers in preparing necessary documents to complete transactions.
• Examineand verifynegotiable instruments (such as checks) for customer identity, amount, and endorsements.
• Acceptand processdeposits and withdrawals to customer accounts using software and scanners, and issueappropriate receipts to customers.
• Countcash and coin manually as needed to complete transactions. Currencyand coin count may also be verified using electronic counting devices.
• Cashchecks within authorized limits and disbursecurrency upon verification of signatures and fund availability.
• Receive customer loan and credit payments, property tax payments and safe deposit box rental payments, issuing appropriate receipts.
• Preparecashier checks and money orders, sells gift cardsand license plate stickers, and performother deposit activities as authorized and assigned.
• Balancecash drawer at designated times daily. Assistwith determining causes for and correcting unbalanced drawer offages.
• Assistwith daily balancing of ATM as assigned.
• Actively suggestproducts and services to customers by identifying potential needs and explaining solutions available from the bank.
• Acceptcheck orders, address changes and other customer requests and forwards information to the appropriate department for processing.
• Documentand reportany customer problems or complaints for the daily quality control report.
• Respectand maintaincustomer privacy and confidentiality at all times.

This is an on-site position working roughly 20-29 hours per week, depending on coverage needs. Ability to work a Saturday morning rotation is required.

Work is done in a typical office environment, so employees are required to operate numerous types of office equipment. The position requires occasional standing, walking, lifting, carrying, bending, kneeling, stretching, and stooping are required. Some lifting up to 50 pounds required for coin bags. Hand and finger dexterity needed due to significant use of hands for cash and coin handling tasks.The ability to frequently view and read computer screens or paper document

Requirements

ABOUT YOU:

• 17 years of age or older
• Positive, friendly and welcoming personality with excellent verbal communication and interpersonal skills.
• Proficient with computers and standard equipment operation.
• Experienced with cash handling or customer service responsibilities.
• Able to recognize issues of significance and prioritize work.

ABOUT COMPENSATION AND BENEFITS:

We believe our employees are our greatest assets and deserve competitive pay and benefits. We regularly review our compensation and align our ranges with market data for our geography, industry, and institution size.

• This is an hourly, non-exempt position averaging 20-29 hours per week. The expected pay range is $15.50 - $18 per hour.
• 40 hours of paid flex (personal) time is available after 90 days of service.
• 6 hours of time off per year is paid for you tovolunteer with a non-profit of your choice.
• You are paid 6 hours of pay on the 11 holidays that we are closed.
• Discretionary 401k match and profit-sharing contributions are made on your behalf once you have met the eligibility requirements.