Part Time Teller

Glacier Bank; Kalispell (MT); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Annual bonuses

Health insurance

Job summary

Glacier Bank in Kalispell, Montana is seeking a Teller who enjoys customer service. The role involves processing various transactions, providing excellent service, and interacting with customers and bank staff. You should have strong communication skills and the ability to work in a fast-paced environment.

The position offers a competitive pay range of $18.20 - $23.91 per hour, depending on experience, and comes with various perks, including annual bonuses and PTO.

Qualifications

• High degree of attention to detail and excellent organizational skills to perform in a fast-paced environment.
• Ability to prioritize and organize heavy workloads and demonstrate effective time-management skills.
• Ability to work in a professional manner and demonstrate courtesy in a fast-paced environment.

Responsibilities

• Processes deposits, withdrawals, and cashes checks.
• Demonstrates proper cash handling skills and keeps cash drawer organized.
• Provides superior internal and external customer service.

Skills

Attention to detail

Organizational skills

Customer service

Effective communication

Education

High school diploma or equivalent

Job description

About The Role

Do you enjoy customer service? Then come join the amazing team at Glacier Bank in Kalispell, Montana. Pay range $18.20 - $23.91 per hour, DOE. Ask us about job progressions, incentive pay, Saturday pay, PTO pay, merit increases, annual bonuses, and many other perks!

Apply here: https://www.glacierbank.com/about/careers

The Tellers will greet customers with a smile, assess and fulfill their needs in a professional manner. This person must be able to communicate effectively while working quickly and with accuracy.

Employee will have extensive contact with customers, vendors, the general public, and bank staff and will interact in a professional and courteous manner, enhancing the overall efficiency and image of the bank.

Essential Functions

• Processes Deposits, Withdrawals, Cashes Checks (Customer & Non-Customer), Buys & Sells Cash, Change Orders, Cash Advances, Loan Payments, Cashier's Checks, GL Credit/Debit, Advice of Credit/Debits, Canadian Exchanges, telephone transfers
• Print Statements and cashes Savings Bonds
• Properly fills out Fraud & Non-Fraud Debit Card Disputes and ATM Disputes
• Uses Haberfeld brochure to select the right account type for customers
• Uses and cleans branch capture machine
• Uses currency counter, coin counter, MICR printer (to print counter checks), Teller Cash Dispenser, and Teller Cash Recycler (if applicable)
• Uses and finds information in Silverlake, Vertex, NetTeller, and Passport
• Knows where all logs can be found in the branch and what each log is used for
• Knows and understands Regulations: D, DD, E, CC, OFAC, Privacy, CIP, and BSA
• Knows the Personal and Business Account Types, Online Banking, Bill Pay and Mobile Check Deposit
• Knows proper process and what is needed to let a customer into a Safe Deposit Box
• Acknowledges customers right away and demonstrates appropriate conversation while helping customers, both in person and on the phone
• Demonstrates proper cash handling skills and keeps cash drawer and teller work neat and organized
• Maintains cash drawer limit
• Understands clean desk policy, customer confidentiality, and locks workstation
• Uses dual control appropriately from start to finish when necessary
• Knows proper process for working with a dormant/escheat account
• Identifies and verifies customers
• Reads Account and Customer Alert Messages every time and understands the importance of doing so

Additional Responsibilities

• Embrace service pledge and provide extraordinary and consistent service to all internal and external customers; listen to and ask about customer's needs
• Participate in required training, staff meetings, and lobby displays
• Participate in community service and bank-sponsored activities that serve and support the mission and values of Glacier Bank
• Provide superior internal and external customer service; demonstrate self-governance, courtesy, and respect toward external and internal customers
• Complete required bank training courses within assigned time frame(s)
• Comply with all company policies, procedures, and applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control; complete assigned online training courses and achieve a passing score by due date
• Represent Glacier Bank professionally, including a professional image, confidentiality, a positive "can-do" attitude, flexibility, and adaptability in meeting bank and customer needs
• Keep work area tidy and maintain customer privacy
• Consistently maintain regular and reliable attendance
• Perform additional duties as requested or assigned

About You

Required Qualifications

• High degree of attention to detail and excellent organizational skills to perform in a fast‑paced environment
• Ability to prioritize and organize heavy workload(s) and demonstrate effective time‑management skills
• Ability to work in a professional manner and consistently demonstrate courtesy, customer service, and tact in a fast‑paced, deadline‑oriented environment
• Ability to work quickly and accurately, perform effectively under pressure, meet multiple deadlines, and make decisions based on regulation(s), company policy(s), knowledge, and experience
• Ability to work both independently and in a team environment
• Ability to understand and follow complex written and oral instructions
• Effective verbal and written communication skills
• Basic computer skills with working knowledge of word processing, spreadsheets, ten‑key, and general computer applications
• Working knowledge of standard office equipment
• High school diploma or equivalent

Preferred Qualifications

• Moderate level of banking knowledge desired

Work Environment

Must be able to routinely perform work indoors in a climate‑controlled shared work area with moderate noise level.

Must be capable of occasional travel (less than 10 days per year) by automobile (as driver and passenger), commercial airlines, rental vehicles, and public transportation and be able to lodge in public facilities.

Physical Demands

Employee is often required to sit, use hands in repetitive motions to finger, grasp, handle, or feel, and talk or hear. Employee is occasionally required to stand, walk, and lift or reach with hands and arms. Employee may also be required to climb, balance, stoop, kneel, crouch, crawl, push, and pull.

Must operate routine office equipment including computer terminal, keyboards, telephones, copiers, facsimiles, and calculators. Must routinely perform work on computer for an average of 6-8 hours per day when necessary. Employee may be required to work extended hours or travel off site whenever required or requested by management. Must maintain regular, reliable, and timely attendance. Must be capable of climbing/descending stairs in an emergency situation.

Specific lifting abilities: Medium work. Exert up to 50 pounds of force occasionally, up to 25 pounds of force frequently, or up to 10 pounds of force constantly to move objects.

Specific vision abilities: Must have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, extensive reading, visual inspection involving small defects, small parts, and/or operating/inspection of machines, and using measurement devices at distances close to the eyes.

What We Offer

COMPENSATION & BENEFITS: Starting salary is dependent upon relevant experience and may vary based on geographic location. We offer an extensive benefits package that includes medical, dental, vision, and life insurance. Coverage is available to employees and eligible dependents in accordance with our written plan documents. You may also be eligible for a health savings account, an Employee Assistance Program (EAP), a health rewards program, a retirement savings plan including 401(k) and Profit‑Sharing plans, short and long‑term disability benefits, education and training benefits, and discounts on banking products and services. We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for part‑time employees up to a maximum accrual of 240 hours per year for certain full‑time employees. PTO accruals are dependent on position, status (full time or part time), and years of experience in accordance with our PTO policy. Most full‑time employees are offered six paid holidays; part‑time employees are offered pro‑rated paid holidays. Employees in Utah and Nevada may be eligible for pay for certain state‑recognized holidays. Visit our website for more details. Check it out!

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No Recruiters or unsolicited agency referrals please.